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We ship to every state in the US and many countries around the world. All orders received on a business day before 3:00 PM US Mountain Time (22:00 GMT) are processed and shipped the same day.
Your order will be shipped once payment is approved and billing/shipping address is verified with your credit card company.
All packages are shipped via FedEx to a physical address only, not a P.O. Box # (military personal at APO/
FPO are the only exceptions for whom we would ship via USPS, but beware that this service takes 10-20 days without any tracking ability), with an e-mail tracking notification.
FedEx, like many other shippers, consider watches and watchbands objects of jewelry and will only insure Ground shipments up to $150, thus making this shipping method not allowed by our shopping cart and you are offered discounted alternative shipping method. We have a special agreement with FedEx under which, they will insure ALL WATCH shipments for up to $50,000, but only if its going via Next or Second Day Air Service. To protect all parties involved we have adapted following discounted shipping rates: For WATCHES: DOMESTIC GROUND SERVICE (1-5 Days, Continental US) - $10.00 TWO BUSINESS DAYS AIR SERVICE (US only) - $20.00; FREE* for watches over $100 NEXT BUSINESS DAY AIR SERVICE (US only) - $30.00; $20.00 for items over $100 and FREE* for watch orders over $1000 INTERNATIONAL AIR SERVICE (2-5 days) - 40.00 and FREE* for watch orders over $1500 For WATCHBANDS: DOMESTIC GROUND SERVICE (1-5 Days, Continental US) - $7.95 and FREE* for band orders from $100 to $150 TWO BUSINESS DAYS AIR SERVICE (US only) - $15.00, and only $5.00 $100.00 to $150.00 orders and FREE* for orders over $150 NEXT BUSINESS DAY AIR SERVICE (US only) - $25.00, and only $15.00 for band orders over $150.00 and FREE* for orders over $1000 INTERNATIONAL AIR SERVICE (2-5 days) - $35.00, and only $30.00 for orders over $150.00 For WALL CLOCKS or WATCH WINDERS: DOMESTIC GROUND SERVICE (1-5 Days, Continental US) - $25.00, FREE* for all items over $100.00. TWO BUSINESS DAYS AIR SERVICE (US only) - $70.00 NEXT BUSINESS DAY AIR SERVICE (US only) - $90.00 INTERNATIONAL AIR SERVICE (2-5 days) - 150.00 Please note, that especially during the holiday season, the only service and delivery time guaranteed by FedEx is - 1 or 2 Day Air Shipping. Colorado residents are charged 4.1% state sales tax. Denver residents are also charged 3.5% city sales tax. We do NOT collect taxes for any other cities, states or countries. International customers, usually, have to pay an import duty fee imposed by your country's customs office, as you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Customs forms for all international packages list the value and the product type. You may hire your own broker or FedEx will assist in this process. In case you accept the package and do not pay, we will charge your card for all the fees imposed by FedEx in your country.
When you are ready to place an order, click on "Add to Cart" button next to the item and place it in a shopping cart. If this is the only item you want to purchase click on "Proceed to Checkout" button and start filling out the personal information on a Secure Order Site in a SSL(Secure) protocol. If you would like to add more items to your cart click on "Continue Shopping" button and add more items before proceeding to checkout. When filling out the order form: in a Billing Name and Address - provide the name as it is on card and address where this credit card's statement is mailed to. For Shipping Name and Address - provide us with a full information where you would like this item shipped. For your and our protection, orders will be shipped only to your billing address; unless another address is on file at your bank. Please notify your credit card company of this alternate shipping address prior to placing your order - it will save us all a lot of time and shipment will be made much faster. See sample here. On the next screen choose the shipping method and fill out your credit card information. When filling out the credit card information follow the screen and type exactly as it appears on your credit card. For security reasons we ask for a Credit Card Security Code that can only be found on the card itself. For American Express - it is a four digit number embossed on the front of the card and for other cards - it is a very last three digit number printed on the back of the card in a signature area. See sample here. Read our store policy in a scrollable box below and check the "I accepts the store policy box" and press "next" button to finalize the order. See sample here. You can print the just completed order by pressing Print Receipt button on the next screen and an email with an order confirmation will arrive shortly at provided email address. Your credit card is NOT being charged automatically, but rather entered manually by an order processor as soon as order is ready for shipment. Usually, within the 24 hours that your order has been shipped, a Notice of Delivery will be emailed to you by the carrier. You can continue tracking your shipment via the FedEx website using the provided tracking number. If you have further questions or did not receive an email confirmation from FedEx, please call(888-846-3388) or email us and we will be happy to help you to track the package.
RightTime.com absolutely does NOT share or sell any information about its customers, unless demanded by the Federal government under the Patriot Act!. Special Order Merchandise - items that are not normally stocked by us or quantities larger than 3 of any one item , but available from the distributor and
we would be happy to bring it in at customer's written/verbal request or by placing a web order for item marked "special order".
We will notify, within 24 hours, on how long it would be before item will ship. You will be charged for this item as soon as we placed the order with factory or distributor.
Some special order items are made for each customer and may take 30 to 60 days to produce, plus delivery time.
To ease the pain of making that one time large payment for the watch of your dreams - we offer a layaway plan that requires a 25% down payment and the freedom to pay it off in 4 months. We will hold on to it and take it off the market for you, but ship it out with your final payment. RightTime.com tries to satisfy every client. However; if for some reason, you are not completely happy with your purchase, we extend a fifteen (15) day return privilege on new or pre-owned stocked merchandise. PLEASE NOTE: Items from Specials/Clearance section or from Layaway are NOT subject to return for a refund, but in-store credit only. For Christmas shopping this privilege is extended - we will accept returns or exchanges for 15 days after December 25th, starting with purchase date of December 1. Please follow these simple guidelines to speed up the transaction:
Before returning an item, please contact us first by either calling 1-888-846-3388 or e-mailing us at Returns for a Return Authorization number.
The items to be returned must be in new (does not apply to pre-owned), unused, and unworn condition. All original packaging materials and boxes, unused warranty cards, and all instruction booklets must also be returned. "New and unused" means that there are no scratches, marks, or blemishes on the item; there are no signs of wear on the product, the tags, or the case; and the product must not have been sized or altered in any way. Please do NOT ATTEMPT to return a new item with ANY indication that it has been used or worn - it will be returned back or treated as a used item and a severe penalty (determined by us) will apply. It takes approximately 3-5 days to process your refund once the item is back in our possession. If the product you are returning included a special gift offer - all items must be returned. ALL SHIPPING and INSURANCE CHARGES ARE NON-REFUNDABLE.
We will refund the full purchase price of the item less shipping and handling costs. For International customers, US Customs Office may
assess an import duty fee that will not be refunded. To avoid this fee YOU MUST contact your country's Customs Office or shipper and fill out
all of the proper documents prior to returning an item to us.
Right Time In case of shipment/order refusal, we will charge ALL shipping charges to and from the customer, plus ALL Custom's Fees in case of an International transaction. While RightTime.com endeavors to provide the most accurate, up-to-date materials available, the information, materials, products, and services available on this site may include inaccuracies, typographical errors, or outdated information. Moreover, RightTime.com may make modifications or changes to the site or the information, materials, products, and services described in this site at any time and for any reason. Items shown on pages of RightTime.com may look different, have a different stock, or vendor number from the actual shipped items. It dose not in any way constitutes a switch of merchandise, only that such merchandise changes from time to time in its physical appearance or numerical identification due to vendor's modifications or improvements.RightTime.com is not responsible for and need not to honor any typographical or pricing errors on the site; RightTime.com reserves the right to refuse or cancel orders at any time, including but not limited to orders that contain incorrect prices or product descriptions.RightTime.com will use any shipping carrier and/or shipping method it deems feasible at the time of shipment. You assume the sole risk of making use or relying on the information, materials, products, and services available on this site. RightTime.com makes no representations about the suitability, completeness, timeliness, reliability, legality in your jurisdiction, or accuracy of the information, materials, products, and services described or contained in this site for any purpose. Except as set forth in the RightTime.com warranty policy statement applicable to products sold on the RightTime.com website, all information, materials, products, and services are provided "as is" without warranty of any kind, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement. *FREE shipping or service refers to any such offers mentioned on the original receipt and fee for which was not collected at the time of original purchase or exchange. However, in case of a final return, the original shipping, insurance, handling and other service fees will be charged back to the customer and deducted from the total bill. |
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10 Best Reasons to buy from Right Time
FREE* FedEx shipping for any purchase over $100.00
Store policy - Guaranteed total customer satisfaction & privacy
We welcome all these cards:
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