Dear RightTime.com e-visitor,
We are very pleased to share with you a small sampling of our customer's unsolicited comments - mostly flattering, but not always, as we are humans, after all. We hope this offers you even greater degree of confidence in doing business with our company over the Internet, hundreds or even thousands miles away. Thanks to this marvelous technology, we are only a phone call or email away... Emails are published here exactly as they were written, without any corrections or editing. Please enjoy them, as we have!
(Last name and email information of our customers is omitted with respect to their privacy)

April 9, 2009

Monica:
The Atlantic arrived safe and sound; beautiful watch. As usual, thank you for the excellent and prompt service. It is always a pleasure to shop at Righttime!
Thanks - Dan
Fremont,NE
68025
U.S.A.

April 6, 2009

I just wanted you to know that the Omega Seamaster arrived by FedEx right on schedule. I love the watch and its condition is just as advertised, if not better. I would definitely do business with you again in the future.
Peter D. S.
Santa Barbara, CA 93101
U.S.A.

February 6, 2009

Hi Monica,
After a year of nearly constant use, I'm glad to let you know how extremely happy I feel about the two (one for me, and a second given as a gift) Black Titanium Casio Oceanus watches I purchased. Actually, I think that this is by far The Best Chronograph Ever! Thank you very much again to you and all the RighTime staff.
Best regards.
Xavier G. del V.
SPAIN

January 21, 2009

To all concerned,
I very rarely order online but have been very pleased with the prompt response to my order for a replacement strap for my Victorinox watch. My strap arrived here in Scotland only 5 days after ordering. I wish to thank you for the excellent service provided. Keep up the good work.
Best wishes
Gail R.
Stonehaven
Aberdeenshire

January 15, 2009

Felix:
What a total pleasure doing business with Right Time! Your courtesy and that of Monica is extraordinary as is Monica's knowledge of not just Seiko, but watches in general. This is not my largest purchase, but you can be sure it will go down as the best in terms of customer service and satisfaction regardless of price. Rest assured, I'll be back. I'm not sure I'm ready to pop for the "Space Watch" at 25K, but perhaps a Spring Drive Chrono in steel (I own the one in Titanium). I daresay, if there is a Seiko or any other watch in your product line that I decide to buy, it will come from Right Time. You can be very proud of your company and of Monica. She is a tremendous asset.
Regards,
Jay R G.
Port Richey FL
U.S.A.

December 11, 2008

All,
I just wanted to let you know I love my new Muhle Glashutte Mercurius. Monica was a gem to work with and has the patience of a stone to put up with my numerous, lengthy calls while I was trying to decide which watch to buy. This is my third watch from Right Time and each buying experience has been enjoyable. Having visited your store located at Colorado Blvd. a couple of times made it most comfortable buying by phone. If anyone wants a reference about dealing with Right Time have them contact me.
Happy Holidays!
Stephen E.B.
Cincinnati, OH 45202
U.S.A.

December 10, 2008

Monica,
Received the Fortis this afternoon. Very nice watch. Very happy with it. Thanks for all your excellent service and patience.
Thanks-Dan
Fremont NE 68026
U.S.A.

October 12, 2008

Felix:
The Oris arrived early this afternoon and I am very impressed with it. The weight is incredibly light with the rubber strap and the luminous dial should be quite easy to read in the dark. All in all, a real " keeper!" As always, many thanks... until next time!
Rev. John K.
Cincinnati OH
U.S.A.

October 8, 2008

Monica,
I just received the Movado Museum and I could not be happier, it's in great condition for a watch of its age and looks great. The Righttime branded Swiss Army knife was also a much appreciated gift. I was also very pleased with Righttime's customer service, please thank the whole Zaltzberg clan and the rest of the team for me. P.S. I will post a watchnet.com forum "good guy" post tomorrow as well
Andrew C.
London, ON N6G 1H3
Canada

October 2, 2008

Felix . . . Madison watch arrived in perfect shape . . . Pamela Michael loves the Swiss Knife . . . And I much appreciate the extras associated with the band and clasp. The Madison is excellent.
All the best,
Lou M.
Chestertown MD 21620

October 1, 2008

I just received my new Mondaine watch and I am thrilled! Thanks ever so much for the really quick shipping
Uschi E.
Enderby, B.C.
Canada

September 26, 2008

Wow! You guys are awesome! :)
Thanks again :) I will definitely shop with you in the future (I promise to be better prepared) and will recommend you to friends.
Best regards,
Karla K. M.
Calgary, AB T3J 2R1
Canada

September 23, 2008

Monica;
Thank you so much for your reply to my Oceanus questions. I have just now placed my order for said watch. I would very much appreciate it if you could make sure i received the instructions and cheat sheet you referred to as i have never owned an atomic watch. Everyone at Right time has always been very helpful with all my orders. I appreciate that.
Thank You;
Virginia P.
Katy TX 77450
U.S.A.

September 22, 2008

Dear Monica and Felix
Just a quick note to advise that FedEx delivered my new Ball Fireman today! I am delighted with the watch, it is everything I hoped it would be, and I just wanted to say thank you very much for your patience, courtesy and efforts to get me the watch I wanted. Also many thanks for the Swiss Army knife you included - a very pleasant surprise!
Very best regards
David P.
Tullamarine
Australia

September 15, 2008

I am wearing my new Tutima and I like it a lot. Thanks.
Bob A.
Tempe AZ 85281
U.S.A.

July 11, 2008

Monica,
Sinn arrived today and looks exactly as described. I look forward to doing business with you again in the near future.
Thanks,
Glenn W.
Kihei, HI 96753
U.S.A.

June 28, 2008

Monica-
its 7:19:47 pm sorry, ive been telling people the time all day... and the temperature and the barometric pressure....ha ha ha got my tissot t-touch yesterday.
please add me to your list of satisfied customers.
thank you,
kind regards,
Sean F.
Vancouver BC
Canada.

June 27, 2008

Monica,
Miss Linda, my wife, loves her new Wittnauer watch. I gave her the watch and a two week trip to Paris and London for the big 60. What a guy!
Thanks for all your help.
Terry S.
Plymouth MN 55442
U.S.A.

June 26, 2008

Hi Monica.
I received Tissot Expert watch today and the model is the same I ordered. The mini Victorinox is an useful gift.
Thanks for all and sorry about my poor English. Right Time is a serious company.
SAO PAULO 13090
Brazil

June 25, 2008

Hello Monica
Mondaine watch has now arrived in good condition.
Regards
Dr Andy L.
Bangkok 10110
Thailand

June 23, 2008

Felix,
The new Oceanus arrived Thursday as planned. It looks sharp and functions perfectly. Thank you for helping me get just what I was looking for. And congratulations on the new store--I`ll definitely stop by the next time I`m in the area!
Until next time,
James D.
Germantown, MD 20874
U.S.A.

June 22, 2008

Monica,
Got the Atlantic Watch! It is gorgeous and was worth the wait.
Thank you for your assistance.
Daraius I., Ph.D.
Towson, MD 21204
U.S.A.

June 20, 2008

Hi Monica,
I received the Swiss Army watch today. Thank you very much!
see you
thanks
SAO PAULO 12120
Brazil

June 19, 2008

RIGHT TIME TUNE to Monica Zaltsberg, of the Right Time Watch Store - USA
My Aero Watch arrived; this I do confirm to Monica. In great happiness I dived..., and your speed was 'supersonica'!
Marcos S. K.
Nhandeara
state of São Paulo, Brazil,

June 18, 2008

Monica: Gold Muhle Chronometer just arrived and is truly outstanding.. outstanding! Many thanks for arranging the trade, etc.
Best wishes now and for a great summer. "Hi" to your Dad.
Rev. John K.
Cincinnati, OH 45246
U.S.A.

June 18, 2008

Hi Daniel,
I just received my new Swiss Army watchband, Order Number 213384, and it fits beautifully. My Swiss Army watch has been out of commission for about 6 years and it's great to finally be able to wear it again. I really appreciate your prompt service and shipping, only 2 days here to Houston. As a first time customer I want you to know that Right Time will definitely be the first place I go to shop for a new watch or replacement watchband.
Keep up the great work!
Sincerely,
Roy R.
Houston TX 77006
USA

June 16, 2008

Hello Monica,
Just letting you know that the Jean Marcel watch arrived safely this morning. It was worth waiting for; it is really beautiful. Thank you again for all your help. I will certainly recommend your website to others.
Thanks again and best wishes.
Alan N. ;-)
LANCS OL2 5YQ
United Kingdom

June 9, 2008

Hi Monica!
I received the Azimuth safely today! It is beautiful and thank you for your kindness of shipping a few "extra" items! They are greatly appreciated as a collector. You have been superb to do business with and I hope we do more business in the future.
Best regards.
Karim I.
Calgary Alberta T2J 6R1
Canada

June 6, 2008

Thanks Monica, I did check several times and each time it said that my order would be shipped soon and nothing more. (communication break down)
Your service is indeed excellent I am impressed.
Thanks once again,
Roy W.
Newberg OR 97132
USA

June 4, 2008

Monica,
Thank you for all your help with my recent purchase of a vintage Cartier tank. It is a lovely watch and doing business with your store has been a pleasure.
Thanks,
Mike H.
Cypress TX 77429
USA

May 20, 2008

Monica:
The Swiss Military watch came in today. It is very nice. As a matter of fact it looks so good I may have to replace my old Tag Heuer. If so, I will use your services again.
Thanks,
Michael M.
San Mateo CA 94404
USA

May 7, 2008

Hi there
Just wanted to thank you for the excellent service and for getting the watch to me so quickly- I appreciate it. My fiancee loved it and was so happy.
I will do business with you again.
Much appreciated!
Nina Y.
Los Angeles CA 90066
USA

April 1, 2008

Hello,
The Ball watch is really awesome, your great service is much appreciated. Thanks also for the really nice pen enclosed with the watch shipment.
Regards....Russell
Nanaimo BC V9V1M7
Canada

March 27, 2008

Hi Monica,
Just wanted to thank you for a first class service. Absolutely delighted with the Oceanus watch and all your efforts.
Thanks again,
Regards,
Glenn B.
MIDDLESEX
United Kingdom

March 25, 2008

Hi Monica,
Thanks a million I was so happy to receive my watches back. I even dropped by the Jewelery shop to show them my Seiko repaired. Which they said that cold not be repaired any more. My trust is Right Time now is bigger than ever. By the way you even may get more clients from Aruba.
Regards,
Leonardo D.
Aruba

March 22, 2008

Felix:
Accutron just arrived and is a very good looking watch! I look forward to many years of enjoyment from it before my son Andrew becomes the happy owner!
Many, many thanks.
Best Regards,
Rev. John K.
P.S. Until next time!)
Cincinnati OH 45246

March 20, 2008

Hi Monica,
I got my TAG!! I looove it!! You'll definitely have me as a customer again!
Have a nice holiday(:
Elizabeth W.
Muskegon, MI 49441
USA

March 20, 2008

My Seiko Kinetic Coutura has arrived yesterday in perfect condition.
Thanks!
Bogdan P.
Bucharest
Romania

March 18, 2008

Just received Swiss Army limited Edition watch few days back..Thanx a lot for your quick action.
Richard F.
Abu Dhabi
UAE

March 8, 2008

Hi Monica,
I received the Muhle watch today. Thanks very much! Angel will be so happy to wear it! Thanks also for the nice cap!
Best regards.
Alexander K.
Sunnyvale, CA 94086
USA

March 7, 2008

HI:
Just recieved my Tutima watch! (that was quick). This is better than I hoped for and it was worth all the calls to you guys (sorry for being a pest) .
Thank You
Amanda G.
USA

March 6, 2008

Good morning Monica,
I just received the Oceanus chronograph, and am extremely happy with it. It arrived on time, as expected. It was sized perfectly, and the time zone and date were set, I presume by Right Time. A real nice touch. I would recommend you highly to anyone.
Thank you,
John M.
Brigantine, NJ
USA

March 2, 2008

Dear Monica:
The Lufthansa watch arrived in good order and I am wearing it!
Many thanks for your efficient service and I look forward to being a regular customer.
Best regards,
Brian F.
Santa Barbara CA 93108
USA

February 29, 2008

Nivrel South Sea arrived on schedule in good order. Thank-You,
Jack C.
Buffalo NY

February 15, 2008

Dear Monica & Felix
I have received Swiss Army and Oris watches (order no. 211041 & 211148) this morning through Fedex.
Thanks very much for your assistance.
Best Regards
Ivan H.
SINGAPORE 140081

February 1, 2008

Right time,
Today I received the Oris watch band that I had ordered. Thank you for the quick service. The watch band was delivered in the time you said it would. Looking forward to future business.
Kind Regards,
Robert W.
Westland MI 48186
USA

January 30, 2008

Hola Right Time Folks,
I had my old IWC Mark XV in for a COA last week (at the store on Colorado), and I`m pleased to report that it is far, far more accurate than before I brought it in. In fact, it is doing better than any automatic I`ve ever owned, including my old P.O.S. Sub that got repeatedly mutilated by Incompetent I. over at Hyde Park. I will be sure to pass the good news along to other auto-owners.
Best,
Andy M.
Denver CO
USA

January 29, 2008

Rita,
I would like to thank you for quick service and honest description of the Women's Rolex Dateadjust SKU 133-10178. The watch is in perfect condition. It made my wife very happy. We will be doing business again.
Regards,
Paul J D.
Royal Oak MI
USA

January 25, 2008

Thank you RIGHTTIME.COM for your wonderful service! I have returned several watch winders that i was not happy with AT ALL and nothing beats the winder that i chose off of your website and the free shipping was incredible! Your website had such a selection and I was just so impressed with the packaging, the case and the 3 year manufacturer's warranty! You definitely have my business for future purchases and have already been referrring your website to others! THANK YOU THANK YOU THANK YOU!
Sincerely,
Gisele G.
"one happy customer!"
USA

January 24, 2008

Hi Monica,
I received my Oceanus five motor yesterday and after some fiddling to adjust the band, it is perfect! Thanks so much for for the great service and the Right Time pen. I also appreciated the Glycine and Ball watch brochures. I'll be back for another watch some time soon!
Best regards,
Steve Y.
Lansdale PA
USA

January 23, 2008

Monica,
Got my Oceanus this afternoon. It is much more impressive than I expected. ?Thank you ?very much for your personal touch. ?As our governator?says, "I'll be back!".
Bill S.
Santa Barbara CA
USA

January 22, 2008

Dear Monica,
This is to let you know that today I finally received Suunto watch safe and sound. I am very happy with it. I want to thank you and all your family at Right Time for all your attention to my situation. Please count me among your very satisfied customers.
Kind regards,
Rodolfo C.
Mexico City
Mexico

January 21, 2008

Hello Monica,
yes, FedEx finally dragged in through the cold rain about 5pm. Couldn't be happier with the watch. I knew it would be fine, but it surpassed my expectations! This is my first Ball and it's in remembrance of my Father who was a master machinist with Norfolk & Western back in the early part of the century past.
Thanks,
Jack C.
Vacaville CA
USA

January 20, 2008

Monica,
I did receive JM pocket watch, it is very nice. I thank you for helping me make the perfect choice.
Gordon P.
Camloops BC
Canada

January 15, 2008

Dear Monica,
The Longines watch arrives safely today. Thanks.
Best regards,
Chester Lai
Shanghai
China

September 4, 2007

Monica:
The Ball Trainmaster Heritage (rose gold) is beautiful -- thanks very much. Thanks, too, for all of the goodies included with the watch, like the pocket knife and pen. That was very thoughtful!
Best regards,
Brenton B.
Laguna Beach CA
USA

August 21, 2007

Monica,
thank you for being so professional. wow! I'll use you again and recommend you.
Martin M.
Great Britain

July 31, 2007

To whom it may concern,
I received your Toscana watchband and I find it quite satisfactory. After having tried several other companies,I find yours superior in all ways. Thank you. We shall do business again.
Stan S.
N.Miami Beach FL
USA

July 17, 2007

Dear Zaltsberg Family
Thank you for your warm and kind business. The Chronograph has just arrived on my wrist today including your kind presents. Since allergic reaction had happened at my wrist by leather, I would like to order steel bracelet chronograph. Furthermore, my wife's wrists are larger than me, and so It is not be clarified which watches mine. Thank you again.
Sincerely Hajime J.
AICHI
Japan

July 15, 2007

Dear Monica,
I've just got the second Oceanus. I hope it'll be as precious for my fiance (she actually likes big fine watches) as it is for me! Thank you very much for the goodies, too! I really appreciate them. As I already told you, is a privilege doing business with you. I won't forget that. PS: I'm exceptionally satisfied with RightTime, and I'll recommend it to all my friends, colleagues and acquaintances as well. (Of course you can quote me, whenever you wish to).
Have a perfect day! Best regards.
Xavier G. del V.
MADRID
Spain

July 10, 2007

Thank you so much for your great customer service. I am confused as to how you know where to send it - guess you found the original order. Again, I am so impressed with the quick response. Thank you so much
Kay S.
U.S.A.

July 9, 2007

Hi Felix:
My wife, Carole, and I really like the new watches we got on Saturday - the Tissot PRS516 and the Hamilton. (Is that a Jazzmaster? Can`t find it on Hamilton`s website.) I am very pleased you showed her that watch. Both watches are great. The Mondaine clock will go into the motorhome. Our getting these timepieces is to celebrate my retirement in two weeks. Thank you for the personal service and fun conversation. And, thank you for the tools. I have been looking for a "pin press" for some time and the spring bar tool is much better than the old one I have. The other two gifts - Swiss army knife and screwdriver/drift set - were a surprise. I have a little gift for you. I will be mailing you a CD with pictures of the WWVB 60 kHz radio transmitter. As I mentioned at the store, my colleague, Wayne Hanson, engineered the new transmitter and antenna facilities in the late 90`s. The pictures are from my trip to Wellington with him in 2000 to see the new equipment. Wayne spent a lot of time in my office before that discussing how to best design the transmitter-to-antenna matching coils and how to best deal with the variable time delay in transmitting precise time via satellite to Hawaii (WWVH) and other locations in the Pacific. Your suggestion that I need an Oceanus watch is a good one. When we visit Boulder/Denver next spring, I will stop in and get one.
It was a pleasure meeting you and talking with you,
William A. K., Ph.D
Boulder CO
U.S.A.

July 5, 2007

Monica,
Thank you for the smooth and professional transaction. I am looking at the Tag Heuer timepiece as we speak and it it gorgeous. Will do business again soon,
Aristotle A.
Laguna Woods CA
U.S.A.

July 23, 2007

Ball watch shipment received, great watch, all as expected. Thank you for an efficient and professional sale.
Andy M.
U.S.A.

July 3, 2007

Monica,
Thanks for your help with my Madison Watch on Tuesday. I love it. You can tell Frank, that I have already got some compliments. Looking forward to doing more business with you.
Marc R.
Boulder CO
U.S.A.

July 1, 2007

Thank you very much for letting me know, I actually received Seiko today and I am very happy !! I`ll keep in mind your business and I will not hesitate to contact you again if I need to buy a new watch again. Have a nice week
Jean-Laurent P.
FRANCE

May 26, 2007

I'm just writing to say thanks for the quick turnaround on my watch band order. Probably the fastest of any internet order site I've dealt with.
Ron W.
Valdosta GA
U.S.A.

May 25, 2007

I received my Stowa watch yesterday and finally have a chance to write a thank you note. First of all my transaction experience has been topnotch. Ordered on Sunday and watch arrived in time as advertised and the watch is exactly as described over the web. I have been collecting timepieces for many years and very impressed with your attention to detailed services. Not only watch is arrived in excellent condition, you set my watch ready to go exactly where I need it (CST and corrected date). Package is stellar and much appreciated for a small, but very thoughtful gift. I am sure will be a returning customer and/or sure will use your state of the art facility if any of my watches are needed. For now I am a happy camper with my second German made timepieces.
Take care,
Narin T.
kansas city MO
U.S.A.

May 23, 2007

Just a quick note to say thank you from the UK.
My order arrived in the UK promptly yesterday (22 May), one day ahead of schedule and with a surprise extra free gift as well. I was particularly impressed that someone had made the effort to set the home time zone on my new Oceanus watch to London.
Kind regards
Jeremy M.
United Kingdom

May 20, 2007

Monica,
Ball watch rec'd today at 9:15am. It was wonderful doing business with you for the second time.
Thank you so much.
Gary K.
North Ridgeville,OH
U.S.A.

May 19, 2007

XEMEX WATCH (order#206189) had arrived here in Bangkok on 5/14/07 in perfect condition Thank for your excellent service
Chaiyakiati N.
BANGKOK
Thailand

May 17, 2007

Mr. Zaltsberg,
I just wanted to drop you a line, to tell you how pleased I am with Stowa. I thank you for the excellent transaction, and the added comfort of dealing with an established firm, and a complete Gentleman, such as you. I look forward to dealing with you in the future.
All the best,
William J.S.
Ardmore, PA
U.S.A.

May 2, 2007

Received Sector 600. Very nice condition and as represented. Band sized perfectly.
Thanks!
Steve K.
Los Angeles CA
U.S.A.

May 1, 2007

Monica,
After all your efforts I completely forgot to let you know that it did arrive last Thursday.
Thank you for your incredible customer service! I will not forget it.
Glen A.
U.S.A.

April 26, 2007

Monica,
Thanks for the booklet for my new Luminox. I tell everyone I meet where I got my watch and how easy your company is to do business with. I've never had such personal attention from a jeweler. Being a small time buyer RiteTime still treated me like a power buyer.
Thanks Again, and the best to you and everyone at RightTime.
John A.
U.S.A.

April 18, 2007

Hi,
I got my watch, (Luminox 6204) yesterday and it is the sweetest watch I have ever seen, let alone owned. Well Thanks for any guidance, and thanks for watch, it is soooo nice.
John W. A.
Mesa, AZ
U.S.A.

April 13, 2007

Hi Felix,
Just letting you know the Rolex Datejust arrived in Merced. Always thank you for your help...I have friends near the A.F. Academy so I know I'll be able to meet you some day.
Thanks again and very best to you and all at Right Time
Mike L.
Merced, CA
U.S.A.

April 11, 2007

Monica,
I received the new Oceanus black watch this morning and it is very nice.
Thanks again.
Press On,
Rocky S.
Houston, TX
U.S.A.

April 10, 2007

Hi Monica!
Please inform Ilya that I received the watch bands this afternoon. Do appreciate the fast response on Right Time's part to my concerns.
Have a good summer!
Sincerely,
Ray F.
U.S.A.

April 4, 2007

Hi Rita !
The Raymond Weil watch arrived and I am delighted !! My special thanks to your repair artist. It'll be a while before I get my b'day present ordered but wanted you to know you you and your group are greatly appreciated here !!
Highest regards
Fred T.
U.S.A.

March 31, 2007

Rita,
I received two pre-owned watches today and I just wanted to let you know that I was pleasantly surprised that they were so nice. I will not hesitate to order from your company again.
Thank you for your prompt service.
John S.
U.S.A.

March 27, 2007

Last Saturday (3-24-07) I called and spoke to Monica and asked if she would not mind staying a little late because I worked late. I had been seriously contemplating purchasing my second Muhle watch (Robert Muhle II Hommage Watch). To my surprise the whole family was there as well as Peter Nikolaus and his wife, direct from the Muhle Factory in Germany. In short this was such an incredible experience. (How can you not buy the watch you came to buy when you are greeted by one of the Reps. from Glashutte, and he is wearing the same watch)? I enjoyed Peter's history lessons as well as his insight about the Muhle factory. Very fun day! I love my new Muhle watch and have already received compliments on this one too! The Zaltsbergs are always so nice and friendly. They are truly how a family business should be run. I look forward to purchasing more from them and referring as many more people as I can to their store.
Thank you very much for your extraordinary service.
Peter S.
Denver CO
U.S.A.

March 25, 2007

Hey. I have received the Heuer watch. It is a beauty. Thank you for the little knife. We were boarding a plane last year and my wife had a little Swiss Army in her purse that got confiscated. So it was fun to see the new one in the package.
Thanks again. You guys do a great job.
Bill H.
Siasconset MA
U.S.A.

March 22, 2007

Dear Mr. Zaltsberg,
Many thanks for the nice work on my Hamilton Field Automatic. The crystal is perfect, and you did a wonderful job repairing the damage to the bezel. It looks new. The watch is a modest one--but it means a lot to me because it was a gift from someone special. Thanks for doing such a nice job.
P.S. Hope I can get to Denver sometime to see your showroom in person. You have the most extensive, high-quality watch inventory in one shop of any place I know.
Ed C.
Laurel, MD
U.S.A.

March 6, 2007

Hi,
Just to inform you that I've received the Eternamatic Kontiki watch yesterday in good order.
Thanks for the fast delivery.
Chun Lum Y.
MALAYSIA

February 23, 2007

Felix,
That seems to have resolved the problem. Thanks very much! You are worthy of the title of Master Watchmaker!
William W.
NEW ZEALAND

February 12, 2007

Hi Mr. Zaltsberg.
Sorry for answering you lately. Thank you very much, i received the Chase-Durer watch. I hope to buy you another watch in the future. Thanks again.
Moshe S.

Mexico D.F
MEXICO

February 7, 2007

Hi you guys,
The Sector watch arrived tonight--I was too late getting home from work, but was able to pick it up at the FedEx center. And it's beauty! The colors are great. All my other watches are silver, black or blue, which is fine, but nothing to wear with brown/beige, but this one's perfect--love the chocolate face and rose gold, which are very distinctive and classy. And all the details -- accents around pushers, crown, and bezel, silver rings of subdials, semi-skeleton hands, etc. -- seem like something on a watch costing twice as much. And the anti-reflective coating on the crystal makes it just disappear, very nice.
Talk later,
Fletcher G.
Tracy, CA
U.S.A.

February 6, 2007

Monica,
thank you for your excellent service. If you ever need a testimonial contact me. Not only does it fit perfectly, but she loves it!
Jerry G. Miami Beach, FL
U.S.A.

January 23, 2007

Hello Monica,
Your package arrived 1st thing this morning as you said it would! Brilliant! THANK YOU
FYI: I am a watch collector and this will make my 3rd Ball watch. They are totally brilliant and are my favourite brand even more than my others which include: Rolex, Omega, Bell&Ross and Montblanc!!!
Thank you for such excellent service!
Regards,
Chris
Millburn, NJ
U.S.A.

January 20, 2007

Thanks Monica.
I really appreciate you going so far out of your way - to get me this Muhle so quickly. I wouldn't think twice about sending you additional business in the future.
Tom H.
U.S.A.

January 19, 2007

Just want to let you know that the Swiss Army Ambassador XL arrived on time and it is beautiful and my husband loves it!
Marilyn S.
Santa Fe, NM
U.S.A.

January 16, 2007

Dear Monica
The Longines has arrived and it is splendid!
Thank you
Andrew and Sylvia M.
Sutton Coldfield
United Kingdom

January 10, 2007

I recently purchased a new Muhle Glashutte from you a few weeks ago and I love it. Thanks for the nice Swiss army knife and pen. I am in the process of rating this watch movement, but so far it has given very nice results.
Best Regards,
Richard
U.S.A.

January 5, 2007

Rita --
I just wanted to drop a note to thank Felix again for all the attention and assistance he gave me Tuesday evening in selecting my new watches. Also to say that I have gotten over the panic about how much I spent on the pocket watch and that I think that I am going to keep it.
Thank you again for all your help - don't be too surprised if I stop in and spend more - or at least look around some more, you have a wonderful shop!
Sincerely,
Tom D.
Denver, CO
U.S.A.

December 31, 2006

Hi Monica,
Thanks for your good service, the Muhle watch arrived and looks great! Thanks also for the nice Swiss Army knife!
Have a happy New Year!
Weston, FL
U.S.A.

December 25, 2006

Hi Monica!
Glad you liked the little "plug" for your company! I wanted to let people know, that there are GREAT people on the Internet, and Felix did a really cool thing for me. Actually, I needed some watch band pins for my Muhle Glashutte watch and he sent them to me for FREE!
How cool was that!??? I have a great relationship with the management at Ball Watch company and the USA division. I really enjoy their excellent timepieces. I also plan to get my NEXT Ball from your shop. I am planning a 'late" winter ski train ride from Chicago, and am planning a visit to Right Time on the layover. Your web site is very excellent and I really love the little poem Ms. Lipson did too :)
Please pass along my wishes for a happy, peaceful and prosperous New Year to all your family and employees!
It also especially pleasing that Mr. Agasiev is now free to pursue his religion in the way he wishes to, AND have a great company to enjoy this new freedom with!
Regards,
Dan
U.S.A.

December 18, 2006

Oooo - thanx a bunch for that little Movado clock. Loved, loved, loved your company and it's service. Great, great, great. Linda F.
Los Angeles, CA
U.S.A.

December 16, 2006

Monica,
I wanted to just say thank you to you and your family at righttime for my beautiful omega seamaster I just purchased. It arrived this morning via fed ex just as you said it would and I love it. I will recommend all my friends and family to you.
Thanks again,
Dino M.
USA

November 17, 2006

Hi Monica,
I received my watch yesterday. It is a beautiful thing. Many thanks for your help. Incidentally, if I wished to fit a metal strap at some stage in the future...
Kind regards,
William W.
Wellington
NEW ZEALAND

November 16, 2006

Dear Monica,
I received my Tissot watch earlier today and I must say that it's just beautiful. Thank you very much for your help and assistance. Hope to buy more watches from you in the future. I keep an eye on your website everytime I'll be looking for a new timepiece for my collection. Could you send me an e-mail from time to time with any special offers and promotions, please?
Looking forward to hearing from you.
Kind regards,
Ionut I.
Dublin
IRELAND

November 15, 2006

Dear Monica,
thank you very much for the fast delivery. Now the (Right)time has come. I'm so happy.
Best wishes from Robert B.
(probably) the only German cop wearing a Black Hawk Mach 3
Salzgitter
GERMANY

November 08, 2006

ILYA,
thank you for a great job on my watch...I am really impressed with the quality of your service department. My watch looks like new.
Thank you
Marcus G. MD
USA

October 20, 2006

Monica . . . Felix . . .
Thanks so much for another great success story . . . Concord watch arrived Chestertown today . . . it was hugely appreciated . . . stunning. You were most helpful and generous in executing such swift delivery. I loved the gift pen . . . it is very classy.
Faithfully, Lou
Chestertown, MD
USA

October 2, 2006

Greetings again from Hattiesburg, Mississippi!
I purchased a watch back in August, of which I remain as pleased as the day it arrived. Now, I have taken delivery of the Aerowatch you sent to me last week. Once again, please allow me to say what a pleasure it is to do business with you. The watch is even better in reality than the photograph. I am looking forward to having to decide which RightTime watch to wear each day.
Thanks again and best wishes.
Richard T.
USA

October 1, 2006

Dear Mr. Zaltsberg,
the Tutima watch was a great success at our son's graduation. thank you for your help. we will be in touch in the future should further needs arise regarding this watch or others similar.
thank you again.
Jim M.
Greensboro, NC
USA

September 25, 2006

Felix and Monica,
I just received the watch that was received by our mail room earlier this morning. My sincere thanks to the entire team at RightTime International, especially to those I have grown to know through phone conversations and email exchanges. The Tag Heuer 6000 Automatic which I traded in for mine, is beautiful, and in fine working order. To the RightTime personnel whom I have not had the pleasure to either talk with over the phone or exchange personal emails with, I would like to thank you also for the things that you do behind the scenes. Felix, when you reference the condition/description of the watches on your web site, good, excellent, mint, etc....prospective customers can be assured that what you state is the "gospel truth". My new Tag is in Excellent condition as referenced. I am extremely pleased with it and happy that I did business with your organization. You and your associates are very friendly, knowledgeable, helpful, and above all "offer world class service to the client". My sincere thanks to Monica, as well, for all of her diligent follow-up. Monica, if you ever publish your book of Poems/Poetry, please notify me. Again, it was simple, easy and an extreme pleasure doing business with you. I look forward to doing business with you in the future and referring new prospects as well.
Sincerely,
Bill B.
New York, NY
USA

September 22, 2006

Monica,
The watches both came in well packed and fast. As a purchas from a photo only, they are both fantastic. Thank you for the small pocket knife, but most of all exceptional service. I am a watch collector, and I must say that the transaction from A to Z was outstanding! You just got a new costumer!
All the best,
Dan A.
Chicago, IL
USA

September 21, 2006

Monica,
Received the TAG this afternoon. All appears to be in order as promised. Quality of condition is "as advertised"-excellent. Thank you, also, for the Watch Care paper, the mini knife and the sales material. It is a pleasure to be able to deal w/ distant companies and get what you are promised. Be assured I'll look to you when I want another watch.
Michael C.
Orlando, FL
USA

September 20, 2006

Dear Monica,
Just received Chase-Durer watch this afternoon!!!! It's incredible!!!! The packaging was superb!!!!!!!! I'm recommending you to a friend who's looking for a watch and I told her that you're #1.
Thank you very much!!!!!!!
Very Sincerely,
Jeffrey B.
Las Vegas, NV
USA

September 5, 2006

Rita,
Thank you so much for your help. The Jean Marcel pocket watch arrived right on time and my husband loved it. It was a pleasure doing business with you.
Lesley M.
New York, NY
USA

August 29, 2006

Dear Rita,
I received my Junghans Mega Solar watch today, safe and sound. Thank you! Danke Schoen! It was beautifully packed and is functioning properly. The watch is even more stunning in person. I will wear it with pride. I did want to ask if you had any recommendations for someone in my area (SF Bay Area) who might be able to adjust the ceramic watchband for me. It fits OK, but is a little loose.
Thank you again for such wonderful service (and the pen!). I hope that someday my travels take me to Denver so that I might see your store in person.
All the best,
Gregory R.

Oakland, CA
USA

August 28, 2006

Dear Zaltsberg Family
Thank you for your warm and deep kindness for us. The beautiful Muhle Glashute chronograph, including a green bezel Swiss Army chronograph has arrived yesterday. It is great pleasure for me to wear the unique and interesting chronograph. My wife infromed me the Swiss Army chronograph will be a present of my son's birthday.
I would like to visit you again.
Sincerely
Hajime J.
AICHI
JAPAN

August 17, 2006

We have recieved the ladies Tag watch and it is everything you said it was and it fits perfect.
Thank you and have a great day.
David G.
Hahira GA
USA

August 3, 2006

Greetings,
I received the Muhle Glashutte watch today in good shape. I am very pleased with my initial review of the watch and look forward to putting into use. Thanks for your prompt and precise service. (Exactly what I should expect from a company that represents German watches!) I look forward to future transactions.
Kind regards,
Richard T.
Petal, MS
USA

July 14, 2006

thanks righttime, for the very quick free shipping. the Tutima chrono was in superb condition. And thanks for the victorinox pen knife, the first "free gift" that i actually would need and use. I can expect business from me again.
Thanks again
Jerry K.
Burbank, CA
USA

May 26, 2006

Hi,
Just wanted you to know I received the Omega watch today. It is in excellent condition (better than the picture and your description). The one flaw you described is hardly noticeable. I think your 1 year limited warranty is enough for me to say I will not be returning this watch as it seems to be in perfect mechanical order. Whomever (forgot her name) I spoke with yesterday morning when I ordered this was very professional and courteous. Packaging and shipping were perfect, and overall I am extremely satisfied with your establishment. Needless to say when I am again looking for another timepiece I will look to you.
Best regards,
Gregory A.
Red Bank, NJ
USA

May 19, 2006

Hi Felix,
What a great Tutima watch! It fit perfectly out of the box. This is definitely one of those that you can say looks better than the pictures. It is a very striking piece, indeed. Thanks for the fast shipment and all the extra "goodies" included. It will certainly be a pleasure wearing this watch. I am also very pleased that we were able to do business once again!
Thanks, again.
Best regards,
Jim T.
Chicago, IL
USA

May 15, 2006

Monica,
Just received my new Muhle watch...thank you again for all of your help. I love it!
Regards,
Michael C.
Oyster Bay, NY
USA

May 13, 2006

Your company is great! WE got the Dolan-Bullock pocket watch and chain the very next day and it is beautiful.
Thanks so much for the great service!
Paula T.
Woodland Park, CO
USA

March 24, 2006

To Whom It May Concern;
I recently ordered a replacement leather strap for my Muhle Glashautte Global-Timer. I had never ordered from you before but had heard some positive feedback via one of the watch forums. As you are aware, that specific strap is hard to find and the other Authorized Muhle dealer here in the United States sells only the watches, but no straps or bracelets. I was very pleased to say that even with FedEx Ground shipping I received the strap within 4 days of my order. The ordering process was quick, easy and without any issues. I also appreciated your policy of securing an approval from the Credit Card Company prior to charging and shipping the goods. The funny thing is that I never spoke with anyone at your store.. I just simply ordered the strap one night on the Internet and that was that. Thank you for such excellent service. The strap, by-the-way, arrived in perfect condition and was exactly as I had anticipated. I am sure I will order from you again in the future.
Warren L. E.
Atlanta, GA
USA

March 23, 2006

Dear Monica and team,
Just a note to thank you for the clock which arrived safely. I cannot believe how brilliant your service is - only 4 days between ordering online and delivery in Sydney, Australia! Definitely recommended to anyone.
Regards
Peter R.
Sydney
AUSTRALIA

March 20, 2006

Good golly miss Molly, why would you want to purchase a watch from anywhere else. I mean, great service, FREE 2 day shipping and, free band adjustment. Thanks for outstanding service, and very fast delivery. Oh, did I mention, a very nice watch. Please, don't change a thing, I have another of your watches on order.
p.s. You should change your name to: Rightplace.com.
Calvin M.
Hayward, Ca.
USA

March 15, 2006

I just want to thank you for the prompt helpful matter in which you handled my Ball watch purchase. I also want to thank you for the nice small knife you sent me as a gift. It was very thoughtful.
Roger L.
santa rosa,CA
USA

March 13, 2006

Felix,
Thank you for the fast service and excellent product. The watch came yesterday and is exactly what I was looking for. I'll be sure to mention your company to my friends out here.
Thanks again.
v/r Kale S.
OEF
AFGHANISTAN

March 08, 2006

Dear Felix and Family at Right Time Watch Store,
Thank you very much for the service you've given to me. I really appreciate it since you're the only one that can ship here in the Philippines or in any part of the world in reality and without any hassle. Felix, thank you for the special offer, to Rita, Monica, and the rest of the family..
Thank you very much! I'm looking forward to buy another pilot watch from you soon!:)
JAY MARK S.
Pasay City
PHILLIPPINES

March 06, 2006

hello, i just wanted to thank you for the fast service that i received when i ordered my rhythm 4mh782 , i love this clock and once again thanks for the great service.
joel p.
lowell, ma
USA

February 20, 2006

Hello to everybody at Righttime
I just feel i have to write to you to thank you for the excellent service i have received from you. After having tried for many years to have my Bulova Accutron (1974 model)repaired here in England,Ilya assessed the watch and had it working in a matter of days. To improve the service even more,Ilya brought the watch to London,giving up some of his valuable holiday time to ensure that i received it safely.Service does,nt come any better than that.
Many thanks and i hope to thank you personally when i visit Denver later in the year.
Steve Taylor
London
ENGLAND

February 10, 2006

recieved watch today thanks to you all for great service and speedy delivery. will recomend you to all in nz.
regards walter
Wellington
NEW ZEALAND

January 27, 2006

Hi Felix,
...Thank you very much, I would appreciate that. Also, while I am writing, please accept my sincere thanks for the extremely fast and friendly transaction regarding my purchase. Please thank Rita for me as well, she was very friendly and professional on the phone. Your service is great and I plan on buying from your company again.
Thank you again for the screwdriver.
Tom R.
Bryan, Ohio.
USA

January 20, 2006

Felix,
I received the Omega Seamaster Chronometer yesterday and it is " gorgeous". If the watch were a woman I would ask "her" to marry me but, of course, my wife might have something to say about that!
Thanks again for great service and terrific watches.
Rev. John K.
Cincinnati, Ohio.
USA

January 19, 2006

Hi,
I'm very happy with the watchband I purchased from you, and how easy it was to find what I needed. However, I have one question. Why was it put into a giant Fedex pouch for 6.95 when it could have been dropped into a padded mailer for a 1.50?
Ed D.
USA

December 31, 2005

Dear Felix,
The Ball Trainmaster arrived on schedule earlier today. I am simply delighted with it--the exact replacement of the lost, and much-missed watch--and in absolutely flawless condition. Very many thanks.
Regards,
Mark L.
Newark, DE
USA

December 30, 2005

Thank you so much for your reply...actually was not expecting one from purchasing from the internet...so all of you at your store have a great New Year...and I can't wait to see my beautiful clock. The person that answered the phone (did not get her name)...she was wonderful to me and told me she personally liked the clock I ordered...most people just say "whatever you like"...and she didn't say that...she gave me her honest opinion that I would be happy with it and she was so very nice!!!!
Thanks again.
Debbie H.
Florida
USA

November 18, 2005

What I thought was Fed Ex 2 days shipping turned out to be overnight. What a pleasant surprise. Atlantic Worldmaster is a beautiful watch! Very pleased.
Thanks for the good service. Daniel M.
USA

September 23, 2005

Felix,
I just want to let you know how happy I am with the Hanhart Tachy-Tele I purchased from you last week. Your service is superb!!!!
Thanks again for all your help, patience, and terrific service.

Kurt G. L.
USA

September 5, 2005

Hi Rita,
Received the Eilux double winder on time as ordered. It is very good looking and quite functional and I am enjoying it very much as are my watches.
Thanks for your prompt and efficient service on this order.

Steve C.
USA

July 22, 2005

Thank you for the very nice speciman. I am very happy with the Seiko Sportura watch that I purchased from you recently.
Thank you and best regards.

Tom C. Covina, CA
USA

June 22, 2005

Hi,
Just wanted to say my personal thanks to the person who took my order (identified himself as the "Pretty One on the website") and made sure that the package was shipped the same day. It made a great Father's day present!
Again, thanks for the great service.

Smriti G.
Detroit, MI
USA

June 21, 2005

Belair watch arrived in fine order. Claudia is quite pleased.....and so......am I. Thanks again, for your assistance,Felix. Now , I'll be be watching your 'pre-owned' offerings...for me.

Regards,
Steve(and Claudia) S.
USA

June 20, 2005

RE: Recent Service on Eternam/Versace
I received my package today and couldn't be more pleased. My Eternamatic looks great. I wasn't really expecting it to be polished out so nicely. - it looks like new. This has always been my favorite watch and now it looks great again!!
Thx
J.R.R.
USA

June 14, 2005

Dear Felix,
The Muhle watch arrived safely this morning. It's a beauty. Thanks for your assistance.

Regards,
Alex S.
Caterham, Surrey
UNTED KINGDOM

June 10, 2005

Dear Felix,
The watch received at noon EDT this day exceeds all possible expectations. Finally, this is a satisfactory replacement for the Omega Seamaster Anne M. gave me on the way to war in 1965; now just forty years ago. I call this a SAR Nautic Timer model, as it meets and exceeds all the fantastic Muhle SAR Timer standards. The support and generosity you have given can never be properly recognized. The beautiful gift of the terrific SAR band for this watch means a great deal to me; and will be recalled each day that I wear this piece . . . for at least the next 40 years, when I reach 115 years age, when this watch should still be doing perfectly.
Above all, I treasure your friendship, and sensitivity to the important things in life.

Faithfully,
Lou M.
Chestertown, MD
USA

May 24, 2005

Hi,
Although it was two day shipping this order arrived today! The Muhle watch is very nice. To my surprise, it was running, but then I noticed it was also set to the right time so I figured you must have wound and set it in the process of checking it prior to shipment.
Thank you again and I will look to you for future purchases including gifts.

Peter S.
Boston, MA
USA

May 6, 2005

Dear Rita,
On 04/29/05 I ordered an Atlantic Worldmaster wristwatch Mod.# 51740.45.65. I have it safe and sound on my wrist. Oh my am I completely pleased with my purchase! I am so happy that Mr. Felix decided to carry the Atlantic watch line. It's even more beautiful than I expected. Art Deco is cool. I also had a Speidel Mod. # 1753 Yellow watchband installed.........perfect choice that you made for me. The color match is right on.

Best regards, and "Happy Mothers Day" to all the Ladies in the shop.

Curt C.
USA

April 26, 2005

I just received my Muhle Glabal Timer watch and it is beautiful. It is much nicer than the photos. Thank you very much. I will buy more watches from you in the future.

Best regards,

Randolph D G. USA

April 15, 2005

Just received the new winder. I want to say that I am very pleased with your customer service and responsiveness to my requests. Customer service like yours is almost non-existent today.

Thank you,

Ron W. USA

April 13, 2005

Hello Rita:
I received Tutima NATO watch yesterday. Its terrific. Thanks for everything.

Mike B. USA

April 12, 2005

Thank you, Ms. Zaltsberg.
I enjoy your website and appreciate your excellent service.

Alex G.
USA

March 22, 2005

Hi There
Finally i got my Suunto watch, and I just want to say. Thanks very much Guys this is fantastic customer service !!!!!
Thanks again

Eugen
NEW ZEALAND

March 14, 2005

Felix,
I received the Rolex 14060M today. VERY NICE! I am very pleased with the watch and your fast service. I can't tell the watch from a brand new one. I will keep checking your website for other watches.
Thanks,

Darin
USA

March 2, 2005

Hello,
just writing to say I received the Helbros watch as expected and am very happy with it and the quick service.
Many thanks,

Walter N.
USA

February 28, 2005

Rita,
Just wanted to take a second to say thank you for your help. My wife loves her Rhythm clock. Many thanks to you!
Thanks,

Darren J.
USA

February 20, 2005

Rita,
Just amazing service! Your help on the phone was terrific and the Omega Moon Speedmaster looks like new! 24hours from finding you on the internet to having the watch in my hand, no wonder all the praise. My first purchase will not be the last, I'm sure.
Sincerely,

Kim T.
USA

February 19, 2005

Hi Rita,
It's about time that I report back to you how happy I am with my Junghans watch. I received my watch the beginning of December and did not wear it, just watched it for accuracy. It was perfect. As you know Boulder is about 3500 miles from Honolulu and I have had it now for over 2 months and it runs still perfectly. By perfect, I mean accurate to the second, without any further adjustment, since the day I received it.
Mahalo me Aloha

Hans
USA

February 15, 2005

Thanks...its a pleasure doing business with you!

Bruce Z.
USA

January 18, 2005

Felix Zaltsberg,
I just had a great time on your site!! I was actually looking for the definition of Tachymeter on Google, and ended up in your Q&A section. I work for a watch company in Canada named *****, so I sent your questions around to everyone to see who could get the most answers right. The owner got 100% and the manager 99%...the rest of us did not do so well!
Thanks for the great watch site,

Jill K.
CANADA

January 1, 2005

I just wanted to express my good fortune of having found your company. Strange that in a manner of speaking you were almost my neighbors. I have been a fancier of watches for many years so going to your establishment was indeed a pleasure. You friendliness and knowledge of watches is certainly admirable. This made my shopping experience very good. I certainly will return now that I know you are there. Oh by the way my rose gold Muhle G. watch is sure a beauty that I am sure I will treasure for years to come.
Thanks again.

Rudy M.
USA

December 29, 2004

Good afternoon:
I have already received my Citizen, simply to thank the speed and the good administration. When he/she thinks of buying another watch I won't doubt to recommend to my friends.
Thank you very much

Oscar T.
SPAIN

December 28, 2004

Hi Felix and Rita,
I am in receipt of the Swiss Army Watch i just ordered. It looks great and came in record time.Thanks for your great service and product!
Regards,

Stuart C.
USA

December 27, 2004

Hi Felix-
Just wanted to thank you for solving the vexing issue of the functionality of the tachymeter on my watch. I had wondered for years what it was. I wonder no more, thanks to your website :)
Thanks,

Daniel
USA

December 26, 2004

Hello,
I just got my watch today and absolutely love it. Thank you very much for answering my questions, and for the extra band. Your customer service was outstanding!
Thrilled,

Jim G.
USA

December 16, 2004

Thanks Rita,
You have been very helpful. It has been a pleasure doing business with your company.
Thanks again,

Dan K.
USA

December 15, 2004

Received the winder earlier today - very nice and your price was lowest I found on internet.
Thanks,

Brad R.A.
USA

November 18, 2004

Dear Right Time Staff,
I just wanted to say that I received my Hanhart watch yesterday, and it arrived in excellent condition. She's a beauty! Thank you for your service and your efforts to get the model that I wanted. As an Army Officer and watch lover, I appreciated it's functionality, it's history as a military time piece and it's attractive design. I look forward to possible future purchases from Right Time in the future.
Sincerely,

Harry P.
USA

November 18, 2004

Dear Rita,
I wanted to let you know that I received my pocket watches safe and sound, this morning. They are beautiful, and I am delighted with my purchase. Thank you very much for the added extras, the pen, watch catalogues, and the care cloth. That made the unwrapping experience even more enjoyable. Again many thanks, I'm sure that we will be doing business again in the future.
Best Regards,

Dino R.
USA

November 17, 2004

Dear Zaltsbergs:
I received my Belair watch last week... I love it, it's more than I expected. Thank you for your customer service; I will always check your site first when I need another watch.
Sincerely,

Alex G.
USA

November 11, 2004

Mrs Z.,
Fan-wonderful-tastic! I just received my order. My Accutron is more than I expected. The Italian band you suggested is perfect. Your fit from my measurements is right on. Oh, and thank you for attending to setting the time for me.
Most satisfied,

Dean S.
Schertz, TX
USA

November 10, 2004

Hello Felix,
I really appreciate the way you honestly handle the business with customers. I believe we are going to continue dealing the business in the future. Actually, I dislike the word "business" so much because I don't purchase them for making money. It's just the hobby or personal collection that I could sense the past and the future when I go back to my home country. I personally don't have any Russian friends. But I like your personal character, even though we've never met each other yet. It was just the conversation over the phone. Well..by next year if I am on the trip, I will drop by to say hi to you and your warm family.

Nara R.
USA

October 19, 2004

You guys are amazing. I hunted all over the internet and your store was the only one that had what I wanted and it was here within 24 hours. Thank you!

Best wishes,
Brownie H.
USA

October 7, 2004

Dear Felix and staff,
My order # 47220 (Junghans Radio Solar watch) arrived today. Not only do you provide great products at very fair prices, but your customer service is second to none. Thank you for processing my order so promptly.

Best wishes,
Chester K.
USA

October 6, 2004

Rita,
I received the Duotime Muhle watch yesterday and I could not be happier. It is truly a beautiful timepiece. Thank you also for the added gift. I have been so very pleased with the wonderful service that you have provided, you have earned a life-long customer!

Thanks again for all of your help.
Vickie M.
USA

October 3, 2004

Dear Ms Zaltsberg,
Thank you for the update. Working with your staff (Ilya) has been a pleasure -- please pass on to him my thanks for his time! I should receive the Chase-Durer watch this week and I am truly looking forward to it. Over the years I have had several assignments down in Colorado Springs. The next time I am in the C-Spgs/Denver area, I will definitely stop to visit! Additionally, if you or any of your staff make it out to Geneva in the next 9 months pls come and visit -- the Air Force has kindly sent me here for a school:)

Thank you again for everything!
Best Regards,
Tom "Dingo" D.
USA/Switzerland

September 16, 2004

Rita;
I am very pleased with the watch & your service, & I 100% recommend you to others !
THANKS
Dennis F.
USA

August 5, 2004

Geez you guys are something else. I ordered Oris watch online yesterday, selected standard ground shipping then noticed that you had two day shipping for free so I changed it to that and now the watch is here in one day at no extra charge and there is a hat and CD included. I have the watch on now and it looks great.

Thanks so much!
Jay J.
USA

July 28, 2004

Dear Rita,
My Muhle Nautic Timer arrived yesterday safe and sound. Thank you for your excellent service.

Thanks again,
Joe S.
USA

July 20, 2004

Aloha Rita,
I just got the FedEx today and the watch is on my wrist as I write this. What a beauty! Thanks much. For the watch, your kind attention...and for the Muhle Glashutte brochure!
P.S. I'm going to try to take some pictures of my Tutima and post them to the watch forums I frequent. If I do, I'll send you a link.

Doug M.
USA

July 19, 2004

Gidday Rita,
Thank you very much for your lovely email. No worries, about passing a bit Aussie language onto you blokes! It's always beauty to spread a little 'strine' (Australian English) around. I couldn't believe it, your parcel arrived this morning ... how fast it that! Such a big box for such a little item! I've already put the bracelet on my military issue Tutima and it fits perfectly, it's a ripper! Just what I wanted! Thanks again Rita & Felix...... I do hope I get the chance to visit your neighborhood before too long!
Bye for now!

Chris H. in Melbourne
AUSTRALIA

July 15, 2004

Ladies and gentleman....
I got my Atlantic Worldmaster watch yesterday and I totally love it! Thanks for bringing your wonderful store to the internet where I can shop without sales pressure and choose from a good selection............

Peter E.
USA

July 14, 2004

Dear Felix,
We are absolutely delighted with the shipment received today . . . the restoration of our 1965 Omega Seamaster far exceeds expectations . . . thank you for the great care given this project . . . absolutely amazing result.
Faithfully,

Louis G. M.
USA

July 13, 2004

I ordered a Junghans from you Monday and received it yesterday! I've never seen this great service before so thank you and Felix for the prompt response and I will come to you folks for all my future watch purchases!
Thanks again

George H.
USA

June 30, 2004

Felix,
Just wanted to thank you for helping me with the Citizen rubber divers band for my watch. The 21mm yellow was the perfect size. Thanks again for your outstanding service.
Take care,

Joel R.
USA

June 25, 2004

I wanted to let you know how pleased I am with the service I received. The watch looks beautiful with the band you selected. But more than that, I wanted to say that I know that this was really a very small job for your company, but you treated me like I was one of your biggest customers. I really appreciate the attention you paid to my watch and the speed with which you performed the service. If I am ever in need of watch repair services, or can recommend your organization to anyone in the market for a quality watch or repair of same, I will certainly urge them to contact you.
Thanks again,

David V. P.
USA

June 23, 2004

Dear Felix,
I received my Oris watch yesterday via next day FEDEX as promised. I am quite pleased with the customer service, your taking time to answer my questions over the phone, and the attention to details. The watch is ticking away at +1 after its first day and that makes me extremely happy! Thank you again for your services, and I am sure we will be doing business again in the future.
Best regards,

Bob B.
USA

June 22, 2004

Hello Rita and Ilya,
Please forgive this very late response since my wife Freda, son John, and I, Gus, had the pleasure of visiting your store on May 7, 04 at which time we purchased 3 items and you gave my wife the Seiko Alarm Clock with our purchase. We were in Colorado VIA Denver to attend a wedding at the Sylvan Dale Guest Ranch in Loveland, CO and made plans to stop at your store on the way to purchase two clocks. We really enjoyed talking to both of you, (and yes, Rita, you really do look better in person than your picture on the web-site; and also, Ilya did have a little more of a beard as I recall), but the most important thing was how nice it was to visit with both of you. You showed us the Rhythm Jam Set which we bought and are waiting for the news of your receipt of the next "Guest" player. That was the first thing we set up when we received the shipment, (in very good shape), and our two Grand-daughters had a wonderful time with it playing all the songs and helping to direct the players; they are 8 and 10 years old. We all enjoy it very much. The Rhythm Timecracker was a gift for our daughter and we gave it to her when we received the shipment. She had seen this clock at her aunt and uncle's house in West Seneca, NY and loved it from the beginning. The "Small World" reminded her of our first trip to Disney World many years ago when we went through the Small World ride in the park; she was 7 years old at the time and was very impressed with it. We kept the Rhythm Nostalgia clock for ourselves and put it up this past week for our 50th wedding anniversary. We really enjoy it on the hours and also whenever we push the button and make it go any time we get the chance. Should we get the chance to visit the Denver area again you can be sure that we will stop in and see you again and say "hello". Continued success and the best to all of you there at "Right Time".
Yours truly

Gus and Freda B.
USA

June 21, 2004

Dear Felix,
The watch has arrived and it's just beautiful! It's been a pleasure doing business with you and I'll tell my friends.
Many thanks,

Sandra M.
AUSTRALIA

June 20, 2004

Dear Felix and crew,
THANK YOU!!! My watch arrived in record time [no pun intended]. It is indeed beautiful, even set with the correct time. Your professionalism and thoughtfulness are rare finds these days.
Very Best Regards,

Eva W.
USA

June 15, 2004

I just wanted to send a note thanking you for providing that very interesting Q&A list about watches. I was having some trouble getting a useful definition of a tachymeter, but you had it!
Thanks,

JC T.
USA

June 14, 2004

Felix,
My watch arrived Friday (06/11/04). It is beautiful! Thanks for adjusting the bracelet without my wrist. It fits perfectly. Your thoughtfulness is appreciated for setting date and my time (EST) prior to shipment. I have been looking for a pretty, yet functional, diver's watch for a long time. This Belair watch is great. I wore it to the pool today and received many compliments.
Thanks again,

E.B.C.
USA

June 5, 2004

Hello,
I received the YES watch today (6-4-04) It is great. Thank you very much. I am very pleased and impressed with how quickly my order was processed and shipped. Your company is top-notch, and I will recommend you highly to anyone looking for a watch.
Thank you again,

Robert R.
USA

June 4, 2004

Hi,
just wanted to drop a note saying thanks for the excellent service and pleasant staff. I spoke with 2 of your employees about my order and both were articulate, efficient, and eager to help. The person who took my order late in the afternoon managed to rush it out in the same evening and get it to me next day. When I called for tracking info on the delivery day I was treated to another very pleasant individual who had the information ready to hand and assurances that all would be taken care of should anything go awry. Unfortunately buying a watch is not a regular occurrence for me, but I will be recommending you to anyone I know for time piece purchases in the future.
Thanks,

Erik L.
USA

June 3, 2004

Dear Felix,
I seldom say anything exceeds expectations . . . as I work at getting what I need . . . and most often expectations are exactly met. This time, I am overwhelmed. On the accounting side, the transaction completed with delivery of a Commando Tutima (Military Chrono), my expectations for purchasing a Muhle Teutonia have been exceeded beyond my wildest imagination. Your generosity across so many fronts is enormously felt . . . including the outstanding winding device. As for the Tutima watch . . . the bracelet fit is perfect . . . and the "Patek Philippe Nautilus" design and quality meets that earlier expectation I had felt. Every other aspect of the watch far exceeds expectations . . . I will not burden you further with all the details . . . but it is beyond belief on a dozen dimensions. Only you could have made anything like this possible . . . this is not a compliment . . . it is a factual report.
With the highest possible respect,

Louis M.
USA

June 3, 2004

Dear Mr FELIX ZALTSBERG,
My Xemex watch just arrived today. I just want to thank you for this very positive buying experience, the Xemex is perfect it's a pre owned but looks like a brand new one. You were very fast to deliver it (FedEx a little slower, but between us we have the Atlantic and customs !). From now on, you are on my preferred web shop bookmark . thank's a lot again
Yours, sincerely

Philippe R.
FRANCE

June 2, 2004

My Tutima arrived today. It's great! I've wanted a Lemania 5100 for some time now, and this is definitely the one for me.
Thanks,

Dave D.
USA

May 19, 2004

Hi Folks,
I just purchased two watches from your store Muhle Nautic Timer and Jean Marcel), and I must say that I am extremely happy with the price and service, and that I am looking forward to buying from you in the future. You folks are truly awesome.
Thanks,

Joe D.
USA

May 14, 2004

Felix,
It was a pleasure to do business with you, again. Thanks so much, I hope to send a few more customers from Wisconsin your way. Have a great week-end, and thanks again.

Matt S.
USA

April 27, 2004

Monica,
Just a note to say the watch arrived today and is already on my wrist. Thanks very much for the absolutely excellent service!
Kindest regards,

Robert C.
UNITED KINGDOM

April 26, 2004

Thank you Rita and Felix!
I look forward to a new addition to the collection from my favorite watch store.

Mike F.
USA

April 8, 2004

Felix:
I got the Omega today and it looks great! Thanks so much.

Rev . John.
USA

March 13, 2004

Good afternoon ZALTSBERGS en famille...
To let you know that my watch arrived safe and sound this afternoon.....and I am well pleased with my purchase. It's all that I wanted it to be, and a bit more. You have provided a first class service at a very reasonable price. You can bet I will be back for more, at a later date.
Kind regards,

Mike P.
UNITED KINGDOM

March 3, 2004

Hi Rita,
The watch did show up today and it is really nice. Also received the chain as well. Thanks for your help and if I need something in the future, yours will be the first place I look.
Best Regards,

Fredrick S.
USA

February 26, 2004

Dear Felix & Rita:
I just received the Max Bill about 10 minute ago. It looks great and I am extremely pleased! You were great to work with, and I will definitely check your site on a regular basis. I look forward to doing business with you again in the future, and I will enthusiastically recommend you to friends, colleagues and family members as well.
Thanks again.

Bill F.
USA

February 25, 2004

Received the watch I ordered yesterday. (Belair). I think this is the third watch I have ordered from you. All excellent watches and excellent speedy service. Will no doubt do again.
Thanks

Dan M.
USA

February 19, 2004

The band arrived today. Thanks for the great service!

Joe D.
USA

February 13, 2004

Rita,
watch is just what i expected heavy piece! nice! thank you! and also for the gift!

James S.
USA

January 25, 2004

Just a note to thank you for promptly filling my e-mail order, for the MUHLE M1-41-03MB, and for my surprise gift of a Junghans desk clock. The watch is a beauty and really glows in the dark and I have the perfect place for the atomic clock. Thanks again for my gift.
Best wishes,

Gunter D.
USA

January 19, 2004

Dear Rita,
Thanks for your speedy response. It has been a pleasure doing business with you and look forward to dealing with you again in the future.

Miriam F.
USA

January 9, 2004

Ms Z,
I hope the new year has found you and yours looking forward to an excellent first quarter both in health and happiness. It was your skill and your e-commerce investment that lead me to the purchase of the Jean Marcel. You must know by now that you really "wowed" me with your style of doing business. It may be awhile before I purchase a utility time piece but you have got to know that I will buy it from you. I am also trying to see if there are accessories that I will need such as a watch winder. So far I am active enough to keep it powered. You are most welcome to always make any suggestions that occur to you.
Be well and prosper,

Dean S.
USA

January 9, 2004

Got it! I received the Seiko Arctura by the courier today in the morning. Thanks very much for attending this order and your support.
Regards,

Miguel M.A.
SPAIN

January 8, 2004

Hi Felix,
I got the links for the Tutima flieger bracelet today. I'm wearing the watch now and I really like it. Thanks for your service and you'll hear from me again.
Sincerely,

Wil S.
USA

January 2, 2004

Felix.
I was looking around on the web and came upon your site, and have the following to say. I have never seen anything as nice as your site, the people and their backgrounds, and the superb store with the delightful old world methods of display. It is a joy to see and would be even better to see it all in person. I will write again soon as I have several pieces that I would like you to revive for me.
Best wishes for this new year.

Frank W.P.
USA

January 2, 2004

Happy New Year!
I spoke to you about an hour ago about the above watch, which was purchased from your company over the internet. I have had this watch since last Christmas and the watch has not held up; the band and the brushed chrome are all scratched up (I work in an office, not doing hard labor that would scratch the surface). Earlier this week, the pin to change the time fell out of the watch (without my noticing so I do not have the missing piece). I have cheap Timex watches that look better than this one. I would like to have this watch replaced or repaired, even though it is past its warranty. I will send you an accurate photo of the watch early next week. Please send me the contact information for the watch manufacturer so that I can contact them about this. Thank you for your help.
Best,

Linda DeB.
USA

December 18, 2003

Felix:
Got the Oris watch the other day -- love it. For my taste, and my wrist size, the 38 is perfect. I was always going to think the 40 was just a bit too large. It's running a bit fast right now, but I'm hoping that it will settle down after a few weeks. Thanks for all your great help. Your service has really been excellent.

Ken H.
USA

December 13, 2003

Felix;
The Chrono arrived, and it is just what I expected; a fine piece I'm proud to own! The 'Breitling' band really sets it off. (We do good design work..ha, ha). Its beautiful.I appreciate the effort you put into this sale. It shows me sincerity.
Thank you;

Ken F.
USA

November 21, 2003

Felix;
We received the repaired Tag Heuer watch today. Thank you for your help. As always, your service is #1.
Best Regards,

Craig and Michelle B.
USA

November 20, 2003

Thanks again ... you guys were and are great! I am happy! Lets do a winder or maybe another automatic in the future,,,,
regards,

Ken M.
USA

November 18, 2003

Received Tutima watch today (tuesday 18th nov) Very pleased with watch. It is in excellent condition. Also impressed by how quickly watch came to my mailing address. Thanks for a speedy and efficient service.
Yours Sincerely,

John M.
SCOTLAND

November 16, 2003

Hi Rita,
Just an update - my husband George loves the selection of the Junghan Atomic/Solar watch for his 65th birthday. He is enjoying it and often checks the change of time against our other atomic clocks - it is perfect! Thanks for all your help and suggestions - couldn't be better. It made me so happy to be able to present a gift that he truly will use and appreciate.
Thank You!

Joyce M.
USA

October 18, 2003

Rita,
Thank you so much. You guys have great products and customer service. I appreciate the attention. I will be shopping you again.
Sincerely,

Meredith L.
USA

October 15, 2003

Felix.
Thanks for recommending the Seiko Sportura. As you know, I have quite a few watches that are more exotic, but this one is my favorite. It keeps perfect time and the "very black" dial combined with the luminescent markers and hands is excellent.

Mark B.
USA

September 12, 2003

Hello Felix.
We are over the moon with the beautiful watch that we received today, Sheila absolutely loves it. With two links removed it fits great and has now been put away like mine. May we thank you very much for the super gift that you sent us, we were astounded when we opened the parcel and are still short of words to describe our feelings.The short time the order took to reach us must be something of a record. Please convey our many thanks to all at righttime, you are on our cyber guest list for the special day 13 th November. Our recommendations for Righttime have been spread over here and we shall look forward to the next time we have an order for you.
All the very best wishes

Rex and Sheila
GREAT BRITAIN

Auigust 8, 2003

Dear Rita and all at Right Time.
I would like to thank you all at Right time for the great service and prompt delivery of my Tutima watch.I never thought I could afford a watch like this but you made it possible. I was floored by it's beauty as was my wife. It is my first purchase in a watch category like this. I own a few vintage Omegas and a vintage Rado. All automatics. I think I am hooked on these fine machines. But the Tutima is out of this world. I hope to a acquire a F3 chronograph next year but not before my wife gets a beautiful watch for herself. Thank you for the Muhle catalogue they are truly beautiful. My wife was very disappointed that Tutima did not make a ladies sports watch but we happened to notice some in the Muhle catalogue.

Federico Z.
CANADA

July 27, 2003

Hi Felix,
I just received the Seiko, and it is a very cool watch. Thanks for your patience on the phone; the fit is perfect. I look forward to doing more business with you in the future. Also thanks for the knife.
Regards,

Richard H.
USA

July 8, 2003

The watch arrived this morning. Thank you for the thoughtful extra. You have a customer for life.

Rich C.
USA

July 6, 2003

Dear Rita ZalTsberg
Thank you for your kind arrangement. The Chronograph of Mondia have just arrived on my wrist. It looks like so elegant like you. Additionally, my son was much pleased at having such a nice present. I have been collecting only chronographs for more than 25 years. So, my chronographs will be about 150. When I was looking for some new chronograph, I always began to visit your Website. I exactly believe your Website is most favorite Store. Although about 150 clients visit my clinic every day, I visit your Website every day. Visiting your Website gives me relaxation and refreshment. I will continue visiting your Website on future. If possible, when some new chronographs were added at your collection, please, let me know.
Thank you, again.

Sincerely
Hajime J. MD
JAPAN

June 28, 2003

Felix,
Thank you very much for resizing my bracelet in such a quick and nice manner. I just wanted to let you know I appreciate how quickly you got my watch back to me and at no charge. Thank You again and I will continue to recommend your site whenever possible.

Sincerely,
Ed G.
USA

June 26, 2003

Dear Miss Rita Zaltsberg,
I just received your package today. I appreciate quick dispatch. A watch is very wonderful and pleasing.
Thank you so much.

Sincerely yours,
Akinori I.
JAPAN

June 6, 2003

Felix,
I received my watch today, several days early, due to your good will. You shipped overnight without cost to me, as well as included a free gift. You guys are Alright! I very much thank you, I know I'll enjoy the new Muhle, and I'll keep an eye on your site for all my future purchases.
Again, my thanks!

Sincerely,
David M.
USA

June 5, 2003

Felix,
Thank you for responding to my questions, that kind of information is hard to come by, so again, thank you. The watches I purchased are great ! The Chase (which I did notice sold out!) keeps perfect time. I mean PERFECT TIME ! I measured it against a good quartz engine, and saw no discernable difference in accuracy over a period of a month. Awesome ! When I received the watches, I also received what looked like some kind of testing paper. You guys are very cool !

Sincerely,
Brian J.T.
USA

May 28, 2003

It arrived this afternoon. You guys are fast! It is a wonderful watch. Thank you, and please thank Rita for me.

Sincerely,
Michael J.H. MD
USA

May 14, 2003

Hi Rita,
I came home today to find that the clock came!! Thank you so much for your attention to this matter. You and your company can count me as a fan!

Sincerely,
Ingrid P.
USA

May 5, 2003

Dear Felix,
Thank you for your reply. The Aero watch arrived right on schedule, and I am very pleased with it. After searching for watches of this kind, I finally came across your site and knew immediately I had found what I had been looking for. My plan is to add another watch to what I have already. Also, I will depend on you to service them as they need cleaning, etc. Thanks so much for providing such a great site for us "watch lovers" out here and being there when we need you for service, etc.

Regards,
Chester A.K.
USA

April 20, 2003

Hi Felix
Visiting your page from the UK, having searched on Tachymeter. Thanks for the info... site is now on my favorites!

David R.
UNITED KINGDOM

April 2, 2003

Felix,
The watch was definitely worth the wait. It is a most distinctive piece, very unusual appearance almost like a nautical instrument. I particularly like the dial and Arabic numerals they add to the fine instrument feel of the watch. I read the catalogue you sent and was interested to note this particular watch was not listed in a solid gold case.
Thanks, I am a very satisfied client.

Bruce W.
USA

March 11, 2003

Dear Sir,
I received the watch today via UPS. Everything is perfect and in working order. I appreciate your friendly, prompt service, and will be sure to purchase more watches from you in the future.
Thanks,

J.Y.C, Esq
USA

February 25, 2003

Rita:
Just a line to tell you that the Tutima is great, as well as the brown strap. Thanks. Also, I won't be doing much business with you in the short distant future, my Marine Reserve unit has just been activated, and I will be out of this society for at least 6 months.
Thanks again!

Cpl. T, G.L. Semper Fi!
USA

February 20, 2003

Dear Friends,
I just wanted to let you know that I'm delighted with the Nivrel automatic that I recently purchased from Right Time. I appreciated your prompt and careful shipping and would be happy to do business with you again.

Regards,
Brad C.
USA

February 11, 2003

Hi Felix,
Just wanted to thank you for the very positive buying experience Sarah and I had doing business with you on Friday. I absolutely love my Tutima, and appreciate the time and effort you put into changing the band to make sure I had exactly the watch I wanted. I've bought two watches from you online, and it was reassuring to meet you in person and know that there was a real watchmaker behind the website. I look forward to doing business with you in the future.

best,
Miles A.
USA

February 4, 2003

Felix and Anita Zaltsberg,
I received the Seiko Sportura Kinetic watch on 2-3-03. Finally, after finishing some work, I was able to open the box late at night (or early in the morning, depending on how you look at it). The watch is WICKED COOL! (to use the popular vernacular) I charged it up by swinging it gently (per the instructions), set the time, and then tried the chronograph. The 1/10 of a second counter is way cool. It's much like a foudroyante (which shows 1/8 seconds). The band fits very well. You took out the right number of links. Being made of titanium, the watch is much lighter than the steel version. I also like the style of this Sportura more than the newer version. I'll let you know later about the watch's long-term wearing comfort and time keeping accuracy (I set it against the atomic clock). Thank you for opening your doors after hours on Saturday 1-25-03. Christina and I very much appreciated your attention and customer service. We don't find that much anymore, especially here in the USA.

Best wishes,
Mike C.
USA

January 27, 2003

Hi Felix,
that has to be the quickest delivery ever ! I rec'd the watch Friday am, after placing the order Wed. Pm and the query Thur am, great service
thanks to you (and Fedex !)

rgds
Fred H.
USA

January 24, 2003

Dear Felix,
I had no idea you were the owner of RightTime - and I enjoyed so much reading "about us" and your Q & A was so interesting and informative. It's funny because I thought you were simply a "lovely customer service person" so the amount of time you spent this week answering my questions and trying to find just the right watch for me, is really impressive. No wonder you've been in business so long - you are very patient and personable. Thanks so much for all your help - you were as kind choosing a $79.00 watch for me as you would have been helping me select a $3,000 watch. Now that's nice!!!

Roz W.
USA

January 8, 2003

Dearest Miss RIta,
today my watch is arrived and it's very beautiful (unique "surprise" the custom tax: about 70 Euro! The Italian law are terrible!). I do thank you and I send you all my best greetings from my city, ROme. You send me the receipt, must i put my signature on it and send it to you? Let me know?

Yours, sincerely
Danilo C.-M.
ITALY

January 4, 2003

Hi there,
I received my Omega Moon Watch today via UPS and I am pleased with the result of your work. I will, in the future, take this timepiece to you for service at the interval you recommended to me.
Thanks for the job well done.

Ken M.
USA

I would like to take this opportunity to thank all of our customers for taking time to share their comments and occasional criticism about us. I am extremely grateful for giving us a chance to serve your watch and clock needs! There are thousands of stores in the world & on the web - and you have chosen ours!
THANK YOU FROM THE BOTTOM OF MY HEART!!!
Felix and the crew at Right Time International Watch Center, Denver, Colorado, USA!