Dear RightTime.com e-visitor,
We are very pleased to share with you a small sampling of our customer's unsolicited comments - mostly flattering, but not always, as we are humans, after all. We hope this offers you even greater degree of confidence in doing business with our company over the Internet, hundreds or even thousands miles away. Thanks to this marvelous technology, we are only a phone call or email away... Emails are published here as they were written, without any corrections or editing, so please, forgive the spelling sometimes. Please enjoy them, as we have! If you would like to contact any one of our customers, all of the information is on file.
(Last name and email information of our customers is omitted with respect to their privacy)
November 15, 2016
Dear Right Time,
I just wanted to send a quick message to let you know that my watch arrived this morning and it looks great. Thank you for sending it so quickly. The whole transaction was really easy. Also thanks for the Swiss Army knife!
February 28, 2016
I just wanted to express my appreciation to Holly at the Lone Tree, CO store for her help and professionalism when I came in to get a new metal band for my Citizen Watch. Holly took the time to find the right band to make the right look and size it correctly. She addressed my needs and budget and did not automatically try to just sell me a new watch which is what all the other stores I had visited tried to do. This is how you create customers for life; addressing the customer`s wishes. I will going forward only use right time for my watch needs. Thanks again to Holly!
Owings Mills, MD
September 12, 2015
All, I just received my Ball Racer today and it`s more beautiful than I had thought it would be. I made the mistake of not making sure I heard the name of the woman who saw the order throw but she was terrific. There wasn`t a single snag from start to finish. I`m in business and am very much aware of all the moving parts in closing an order. I have to tell you I originally ordered online from another company who had the watch listed at substantially less than any other company. It was a hot mess and to make a long story short, I waited 18 days and never heard anything else other than we`re waiting. I chose Righttime as a stab and glad I did. Terrific, professional people. Thanks again to what`s her name too!
December 26, 2014
Just wanted to say thank you to you and the Right Time team.
The watch, the packaging (to include the mini swiss army knife), the service: simply outstanding.
I sincerely wish you, and your team a safe and Happy New Year!!!
Lawtey, FL 32058
November 20, 2014
Got the watch today and it looks great. Thanks for such great service
Port Chester, NY
November 10, 2014
Hi Rita - Received my watch and very happy with the results. It works fantastic and no longer is 2 mins. slow (as it had been since the day I bought it).
We were recommended to you by Ed G. of Trinidad who has used your services for all his family's watches. He told me RightTime was superb with repairs.
...And you are.
Thanks to you all for making another happy customer.
Happy holidays ahead with a prosperous New Year in 2015,
October 15, 2014
Good morning. I just wanted to write to Felix and thank him (and Monica) again from the bottom of my heart for selling me the Seiko Ananta spring drive for my birthday. The watch was sized to perfection for my 8.5" wrist as I enjoy wearing my pieces a little snug. Even the time was set to my time zone prior to being shipped! :) Also thank you so much for the Swiss Army knife with your logo on it, it`s on my keychain right now. I own a few Victorinox pieces, I fancy their burgundy dial Valjoux 7753. I am purchasing my next piece from Right Time come Xmas! It`s so nice to not only converse with a family business that has respect within the industry and a wealth of knowledge, but every word is conveyed as sincere and as honest as any customer could ever expect. Felix, learning is the best part and I will get ahold of Otto Frei and purchase a demagnetizer, and if you think there is a specific model or brand you think I would enjoy using if it`s convenient please email me the make or model as I see there are many on their website...etc. HAPPY BIRTHDAY TO ME!! All the best,
October 8, 2014
The watch has arrived - well ahead of the UPS tracking info, and once again I congratulate you and the Right Time team, for the prompt and efficient processing of my order. Further, thanks also for the extra goodies which I found in the box, the hat will come in useful as we are coming into summer, even as my hair is going into autumn. The clock will get me out of bed bright eyed and bushy tailed. So thanks again.
June 12, 2014
I purchased my watch from you and recently I had to have it serviced (due to my fault) by you. I couldn`t be happier, the service was prompt, turn around time was lest than 4 days including shipping. Your customer service was above and beyond, because of this you have a customer for life. Thank you for everything
Los Angeles, California
June 5, 2014
Monica, I just wanted to reach out and say THANK YOU very much for working hard with me on the Ball Night Train purchase .
I love the watch, and equally love the fact that you included a Seiko catalogue and the wonderful Swiss Army knife. The attention to detail and the overall customer service experience you provided is probably the best Iâ€™ve had in over a year. And I do a lot of web purchases!
I've registered the piece with Ball and I'm not taking it off my wrist.
Thank you again, for top notch sales and service.
Hoffman Estates, IL
June 4, 2014
Received my Oris ProDiver about two hours ago and I am thrilled with my purchase! Just as much, I wished to convey my thanks to you for your assistance yesterday and to the rest of the Right Time team.
Floral Park, NY
March 20, 2014
Thank you again with all your help in selecting the right watch for me. I greatly appreciate all your time and personal attention, and for asking all the right questions. I didn`t realize there was so much to think about when buying a quality watch, so thanks for the revealing education! You taught me everything I needed to know, then allowed me to think it through and make my own decision, regardless of price. My new Seiko Astron GPS Solar (Titanium) fits my diverse needs perfectly, and I love the way it looks and feels. Can`t wait to take it through as many time zones as possible. Thank you again for everything - you have another loyal customer now!!
February 27, 2014
I just wanted to thank you for repairing my Rado watch. Your persistence is most appreciated! If you ever need a reference please contact me. I will not hesitate to send my other watches to you when they need servicing.
January 13, 2014
Hi Victoria, just got the watch! It is absolutely stunning. Quality and craftsmanship just oozes from it! (only another watch person understands this feeling....my wife thinks I am crazy...lol). Even the box it comes in is display quality, I will have it on my dresser next to my watch boxes and will keep the Muhle in it. Although it may be sitting empty for a long time...haha :-)
Anyway, really well packed, everything looks perfect. The watch was still running and accurate! (Colorado time). Set it to my atomic clock and curious to see what the accuracy is over the next day.
Also thanks for sending me the extra info, the pamphlet about watch care is helpful and one thing I learned is that a mechanical should not be worn for tennis or golf due to the velocity of arm swings. That would not have occurred to me so that is very good to know.
When it comes time to service the Muhle I will be sending it to you guys for sure.
Funny you sent me an Oris booklet, I love Oris watches, I have a BC3 with black dial, one of my favorites and it gets a lot of wrist time. Its at chronograph accuracy, +2 seconds per day. Extremely pleased with it. I have many times considered another Oris.
Anyway, thanks again for your help - your company gets an A+ from me.
January 1, 2014
Hi Monica I wanted to thank you for all your assistance in my recent watch purchase. I`ve had my Oyster GMT Master ii for a day now and I absolutely love it. I will definitely be returning to buy more watches, in fact I`m eyeing up the next one as we speak. Thanks again Kindest regards Lee Denver, CO
August 20, 2014
Monica & Family,
My wife surprised me with the Belair Easy Reader last night. Belair has certainly improved it over he past years; the expansion band is high quality. I just love it. The box was gift wrapped very well; thanks for including the Victorinox Swiss Card.
May 18, 2013
I just wanted to say thank you I brought my Citizen watch you to have the clasp repaired or replace you were able to repair it and I have not had a single issue with it since getting a back from you and I really appreciate it thank you very much
Carl A C.
Sent from my iPhone=
April 12, 2013
Thank you so much for your efficient, friendly and responsive service. Most of us are somewhat leery about ordering an expensive watch online, but you make the entire experience feel like shopping at my neighborhood jeweler. You especially exceeded expectations when I had to return an item -- even though it was exactly as you'd described/shown. Rather than hassling me, your trademark courtesy and commitment to customer service were impeccable. You've earned another loyal life-long customer. Wish there more like you! Thanks again
April 6, 2013
I received my watch yesterday. It is AWESOME! Thank you so much for you help with this. I will remember next time I am ready to order a watch. Have a great day.
April 1, 2013
Letting you know I received the package. You guys are very professional and efficient. I love the timepiece and the fit is perfect. I look forward to doing more business with you and your team!
Sugar Land, TX 77479
March 11, 2013
I would like to once again express my appreciation for you and Monica for taking the time out of your busy schedules to help a complete stranger. Ladies like you are what this country needs more of. May God bless both of you in all that you do!!!!!
March 10, 2013
You really stepped up to the plate on this one Nicely done sir Finally have watches in hand and I am very happy with the way you handled it.
Will be doing business with you again.
PS Thanks for the knife!!
March 6, 2013
I CONTACT YOUR COMPANY BECAUSE I WANT INFORM THAT I RECEIVE MY ORDER... TISSOT T RACE WATCH I RECEIVE IT IN PERFECT CONDITION... REALLY THANKS!!!
GREAT SERVICE!!! AND FAST RESPONSE
PUERTO RICO 00953
March 5, 2013
Good morning Dan,
I just received the Luminox watch and cool watch band a short time ago. Thanks so much for the service and also including the cool Luminox ball cap with the order, very nice! Have a good rest of your week. I also am frequently checking your site for a really nice Rolex like we spoke about last week...
Willston VT 05495
March 4, 2013
my Tutima arrived safely today and I am delighted about the model and your careful service.
Kelkheim HESSE 65779
February 27, 2013
You guys did a great job on my Tutima military Bund case refinishing. Turned out better than I could have imagined! Iâ€™m a very happy customer. Please thank Ilia (spelling?) and the watchmaker!
Mark M. S.
February 17, 2013
I have just received the Seiko GPS watch in perfect condition! Thank you for the great and professional service.
United Arab Emirates
February 11, 2013
VERY HAPPY WITH MY ROLEX SEA-DWELLER PURCHASE, EVEN MORE HAPPY WITH FELIX AND HIS GREAT FAMILY, WE WILL SHOP ALL OUR LIVES AT RIGHT TIME WATCHES, SINCERELY JAME S., PS CAN POST TO WEBSIGHT
January 18, 2013
By far one of the finest watch purveyors in North America. Great folks, great products, will ship world wide...100% trusted
Glenwood Springs, CO
December 15, 2012
I just saw your commercial on TV here in Windsor CO. Very nice commercial except for the poster in the background depicting a lady...who is wearing a very nice watch...but is positioned in such a way that she appears to be in the middle of getting laid with her knees up around her chest. I had to rewind a couple of times just to clarify what I just saw. I don't know what you intended to depict with this advertisement but it looks very inappropriate.
A shocked viewer,
Nov 29, 2012
Love, love, love my new rose Skagen watch!! Thanks Monica, you rock!!
Nov 28, 2012
Right time is the ONLY place to purchase a quality timepiece! Every sales person knows more about watches than anyone could imagine. They take their time (pardon the pun) to make sure your purchase is perfect for you in every way! Right Time is the only place that I will ever buy a watch again!!!!!
August 30, 2012
VERY PLEASED! Thank you for the superb service. We'll do business again!
August 27, 2012
Thanks very much for the fast order fulfillment! The watch band arrived yesterday and is a perfect match for my Luminox 1824. Iâ€™ve discovered that this watch is tough to find parts for, so I really value your service. Five of five!
Medford OR 97504
Just wanted to let you know pleased I am with your website shopping experience. I appreciate the attention to detail that went into preparing the watch (the test printout was a nice touch), expertly packing it, and all this in a short amount of time. The condition of the watch is amazing for a used piece. I am enjoying the watch, and look forward to continuing to window shop on your site!
Escondido CA 92027
July 24, 2012
Thank you, Felix. I did receive tracking info from UPS. I appreciate your sending it here. This is my second watch from Right Time (first was Glashutte Original Navigator), and I've enjoyed doing business with you.
New York NY 10026
July 5, 2012
Thanks for great customer service and a fun call. Please give me a quick heads up when you have the woman's version on the way, so I can pull the trigger for my wife. Happy rest of the summer.
RALEIGH NC 27612
May 7, 2012
Hi Victoria, I just received the watch, and it looks great. The photos didn't do it any justice. Thank you! Now I'm eyeing this one right here... Omega Speedmaster Chronometer
April 7, 2012
I had such a good time learning about watches from you yesterday I was pleased to purchase a Nivrel Diver. In fact, I was so pleased, I came back today and purchased a beautiful Tutima. I hope youâ€™re closed on Easter Sunday because this being Holy Saturday, Iâ€™m afraid what I could do three days in a row.
Youâ€™re the best!
Another customer for life,
P.S. Our 8 year old daughter also loves her baby-G-Force!
April 4, 2012
Just to let you know the seiko premier I bought at Righttime is fabulous and everything I anticipated-even more. It was a pleasure doing business with you-very professional and efficient.
Amherst NS b4h1j2
March 27, 2012
You probably get mails more often if things go wrong In this case it is to confirm that things went well on the other side of the oceanâ€¦ Yesterday we received the strap for the MOMO DESIGN divers watch and were delighted to have them! And luckily the right one with the hole above the middle even though it was the orange watch. It seems there are variations.
Licky Z. for Luigi A.
February 14, 2012
Nice Polishing. That is what we call a good Customer service!!! Thank You very much Felix, and can't wait to see my new precious Citizen
February 10, 2012
Thanks again. I love Right Time.
NEIL O. A.
Lodi CA 95240
February 2, 2012
Felix, the Cartier arrived and fits my 6 1/2" wrist great. Thanks for the goodies and as always a pleasure doing business with you.
Sent from my iPhone, Johnny.=
January 27, 2012
Hey Greg! How are you doing?
I wanted to write you a note about your client, RIGHT TIME. God Bless the old watch repair guys at RIGHT TIME!!!!! My Father in Law, Bernie, died in 1989, only 72 years old. You would have LOVED HIM, Greg, as he was even to the RIGHT of Rush Limbaugh! I SO enjoyed all of our conversations. He is surely rolling over in his grave in New Jersey with this Skinny Socialist we're stuck with as our President, just because HALF of this country is uninformed. Anyway, he willed his 1972 Seiko watch to Andy, my second son (who turns 30 next month). It has been sitting in our safety deposit box for 23 years. Cathy and I wanted to give it to Andy for his birthday present. We assumed it JUST NEEDED a new battery to resume working. WRONG!!!! I took it to Vic, a watch guy and Jeweler that has replaced batteries in MY watch. He said there was nothing he could do. No Way it could ever work again. He even said " It's like an OLD WOMAN who's dying..... Just let her die!" Then took it to Kim, another watch guy we used to go to in the 80's. Same story. It's TOO OLD and the parts are NOT available anymore. I then took it to RIGHT TIME. He not only got it working, but even the little buttons work (military time vs. standard time). I would have paid hundreds of dollars, since it has such sentimental value, but the whole repair was under $75!!!!!!!!! I just wanted YOU to know, Greg. If you want to get out for some coffee, soon, I'm BUYING! Thanks, Bud!
January 10, 2012
The two packages arrived safely and everything is in good order. Many thanks for your help with all this. The watch fits beautifully now.
All the best,
October 28, 2011
Got Nivrel from you and love it! Wearing it today!
October 12, 2011
Just wanted to let you know the Suunto Black Beauties arrives today, I almost got mugged carrying the box back to my office. They are ecstatic and at a morale boost. Picture day tomorrow.
Many, many thanks.
Kelsie C. 1LT, TC 623RD Movement Control Team
September 7, 2011
Thank you for the answers for both emails. I figured out the pen just a few seconds after I hit send. The watch business today, sounds like the electronics business of a few decades ago with gray market goods. Just multiplied by the endless echoes of the internet. I bought a Hamilton from a non authorized dealer but it it a quartz. From Count shop. I has a simplicity I love with the date and name of date at the 12 o'clock position.Very easy to read dial. One of their Khaki series. I had some unprofessional dealings with jomashop. I would want to know that the manufacturer and the dealer as their representative were standing behind a complex mechanical watch. About my Uncle, I just didn't want my nephews or great niece to open a box one day and say who was this guy, and then put it in the trash. Maybe I watch too much antique roadshows and history detectives. But back to the MIDO, one of the first things I noticed about it is how smoothly everything moves. I am glad I found your site. Anyway, it is pouring again in Vermont. It's been about the worst spring/summer ever. Some major roads (for VT that means paved 2 lanes) will be closed for months. They will repair the roads to the Ski towns first.
September 9, 2011
Hi Rita and Victoria,
I want to thank you both for all the help you gave us in selecting a Ball watch for our son's 30th birthday. I wanted to let you know we got the watch as it was promised on Friday and we (me, my husband, our daughter and son-in-law) liked it a lot. When our son opened the package that Saturday night, he was in awe of the green Ball box. He kept saying 'this is crazy'. He was really surprised. However, I can't say he loved he watch on sight. He was in total awe of getting a Ball watch, however. He had been wearing a Citizen watch with three dials on the face for the past 10-11 years, so it was different. I made sure he knew he could return it and get another one if he wanted. He kept looking at it and was really taken with it. He took it home on Sunday which I took as a good sign. We got email from him 2 days ago saying he loved his new watch! (exclamation point was his). He said he had not changed the band to the stainless steel band which I was also happy about. I kind of like the watch with the black rubber band and red stitching. I do want to express my thanks for all the help you both gave me about selecting the watch. It was a success!
August 23, 2011
Subject: Just got my watch back!
Hello, Just got my watch back today after you all fixed it up. It looks beautiful. I really missed it and now I know why: I love it. Thanks so much for taking care of it.
July 24, 2011
Rita and Felix,
I've gotten so many compliments and comments on my Zenith. Rita, you are correct, the team at Right Time gave it a fabulous facelift! It looks even better than when I bought it, breathtakingly beautiful. Thanks again.
July 11, 2011
Subject: My Oris Diver`s Date
I am immensely pleased with the service provided by Righttime, and with my new Oris Diver`s Date. I received the watch at 10 AM, the day after placing my order. The watch was expertly packed. The watch itself sized perfectly to my wrist (thank you), and the watch is beautiful, and it seems very well made. Of course, time will tell about durability.
Thanks again and keep up the great work.
July 7, 2011
Just to confirm that the Watch was received safely this Morning, Big Thanks to yourself and everyone else involved in this Watch Purchase Transaction! I would not hesitate to do business and recommend you're family run Business Again, Take Care and All the Best!
June 5, 2011
I just wanted to thank you for repairing my Omega Seamaster watch. It looks great and is keeping perfect time. I have had it on the automatic winder and it seems to be working perfectly.
May 15, 2011
Apologies for the delay in replying: I had to go out of town for the afternoon. The watch and winder arrived safely this afternoon and in good order. Just what I was looking for. Many, many thanks for your kindnesses and fine service. See you in October: I'll give you advance warning and look forward to meeting you in person.
All the best and have a nice weekend,
May 11, 2011
Got the Seiko Ananta Spring Drive yesterday. Wonderful timepiece. Thanks again.
May 5, 2011
Thanks much for providing the information quickly. Your assistance in this matter exemplifies the highest standards of service.
April 20, 2011
RE: Order Number 229402 Product: MUHLE GLASHUTTE 29ER M1-25-31MB 29ER BIG WHITE DIAL
I received the watch last week. Thank you for your excellent service.
April 9, 2011
I am lost for words. After such a rotten day we get this amazing email. That is so generous. We can't thank you enough. My husband Is so happy. I don't think he will let this one out of his sight. Look forward to the next new arrival. Thankyou once again from us both.
March 31, 2011
Got my watchbands and parts today. Everything is just as advertised and I am very happy with your products and service. Will recommend to my friends and other divers.
Michael W. D.
March 25, 2011
Received the replacement band and like it a lot. I really appreciate the speedy turnaround and excellent service. Thank you. â€“P.
Nashua NH 03060
March 25, 2011
I received TX watches yesterday. I satisfied with it.
Thank you very much.
March 5, 2011
Dear Felix, Rita & Victoria...
I received my SEIKO Chronograph this morning via UPS Saturday overnight delivery. I am extremely pleased! Your packaging made it virtually impossible for a contract carrier to spoil the day. You have the sizing right on the money for my wrist & yes, I found the spare links in the case. The watch itself is absolutely gorgeous with all tags, manuals & sleeves intact. The watch displays my exact CST right down to the nanosecond. I wanted to thank you all for going the extra mile & getting it to me this weekend. It was a pleasure dealing with your staff & I look forward to doing business with Right Time again for my time keeping needs.
I would highly recommend your company to my friends looking for a great deal & superb customer service; it seems to be a rare commodity these days. Felix, I wanted to thank you for such an outstanding price... Rita, for finding & acquiring exactly what I wanted & maintaining contact throughout the process & Victoria, for the followup.
Kansas City, MO
February 2, 2011
Just wanted to mention what a great job was done on my dad's Nivrel. It looks brand new and the band is really nice.
January 28, 2011
I received the watch yesterday in the afternoon on date January 27, 2010. Unfortunately, I had to pay high taxes by concept of customs. Almost $155 U.S. Dls (1918 pesos). But, Fortunately I'm glad because I received the watch as I hoped. Anyway I got satisfaction. The little razor it's and looks...cool! I appreciate this extra little gift in which from your part concern. Thank you very much!
January 6, 2011
My profound thanks for your quick service on this item. Watch arrived this AM after talking with you yesterday evening. Perfect in every respect. The gift which you sent is awesome and will be a lifetime pleasure. Agsin, you have proved that there are some very good reasons to do business with you.
January 4, 2011
Rita, I received the watch today and it appears to be a keeper ...classic/sporty yet an understated piece which is what I like! The size is also perfect anymore than a 44mm diameter bezel would be too large so at least we have established the size that works for me (this being the largest watch in my collection of watches) Thank you for your prompt delivery and service. I will be buying more watches from you in future! Please advise on the Muhle Glashutte Terranault II as well and its availability. That would be a good pilots watch which I don't have presently.
January 4, 2011
Victoria, The Muhle arrived today perfectly sized and looking great! The contents were neatly packaged for a safe shipment right to my door. I love the watch and will definitely purchase from Right Time in the future.
December 23, 2010
I just wanted to let you know that I received the watch yesterday and am so excited for my husband to open it!! Thank you so much again for all your help. You have really gone above and beyond with your customer service!! The beautiful wrapping it came in was a double bonus :) I wish you and all your staff there a very wonderful holidays and a happy new year!!
Union City, CA
December 23, 2010
Thank you very much.The watch arrived today and I am very pleased with it.
Happy Christmas to you, Victoria
December 22, 2010
Shipment arrived Chestertown. Watch, knife, gift . . . all exceed expectations. The Nivrel watch is the first with complications that I have ever seen that has the face properly composed, in balance. They got the design right.
December 21, 2010
Just purchased a band from your company & amp;couldn't be more pleased! Great service!
New Egypt, NJ
December 20, 2010
I wanted to thank you for your impeccable service and the absolutely perfect timepiece Righttime enabled me to purchase for our son's 21st birthday. He was beyond thrilled with his gift. The outstanding value and superb quality and beauty of the watch made this special occasion better than I could hope for. Our celebration was a very happy event. I am thinking next year it may be my husband's turn for such a gift. I believe he was a little jealous!
Peace on earth and joy to you all.
December 20, 2010
Hello Zaltsberg family,
My Zenith arrived on Friday and it has been on my wrist ever since. As you can see from the pic the sizing is perfect. Thanks to all for your excellent customer service, knowledge and professionalism. You are the best! I wish you much continued success.
December 16, 2010
Thank you Victoria and a very happy holidays to you as well! Yes, I am enjoying the Breitling, greatly and am very pleased. Thank you for asking.
December 10, 2010
Hi Victoria - Yes got the label, and got the watch into the post earlier this week. Thanks again for being just a bundle of awesomeness. Have a wonderful weekend.
San Francisco, CA
November 30, 2010
The watch arrived on time, perfectly sized, and on time (get it?). I want to thank you and your family for a most enjoyable purchasing experience, if you ever need a reference please call or email me.
November 1, 2010
Got the watch today thanks. Your right very beautiful watch , very pleased with it. Has been great dealing with you, a nice easy transaction, excellent customer care from your goodself
October 20, 2010
I just wanted to tell you how fabulous I find my ball watch to be in looks, fit, size and accuracy. When timed by the " Big Clock" in Colorado, it varies about one second per day--- GREAT! I place it with the crown up at night and it just keeps great time: I should have had a Ball long ago, but I'm now having "a ball with my BaLL!! "
BEST WISHES , JOHN K.
October 19, 2010
THANK YOU for all your help ... you are truly a professional that enjoys what you do! It was a pleasure to have met you!
Yours In Music,
Cedar Knolls NJ 07927
October 14, 2010
The watch arrived yesterday, as scheduled. It is gorgeous. This one has everything I was looking for in this purchase (and it's probably the last watch I'll ever buy!). My budget started out much lower, but I'm the one who kept boosting it up as I studied the various models on-line. Your recommendation, based on what I was telling you, turned out to be the right one. I ended up paying more than I intended, but that is something I will have to deal with. I thank you for your time and assistance; that experience you have in the business is really important. As I mentioned before, your site is an exceptional one, and I'm sure the work that has gone into it is proving to be worth it. I found that whenever I was going around on the web looking at lots of dealers and watches, I would almost always go back to Right Time to make comparisons. I don't expect to have any issues with the M-G, so you may not hear from me for some time. Eventually, I'll be back in touch with you. I wish you continued success in the future.
Brian S., Ph.D.
West Chester, OH 45069
October 12, 2010
I received the watch, Mondaine Sportline Alarm, on the other day. I'm very pleased not just because I liked the watch, but because of your quick correspondence and consideration; I was surprised to see the watch being set at Japanese time!
September 29, 2010
I received my order today for my Ball Spacemaster X-Lume and to my surprise found that you guys gave me the Watchmaker Toolkit that I had ordered alongside the watch for free as a gift. I did not expect this at all and am very thankful with much gratitude for your generosity. With my family being in the restaurant business for well over 10 years, I do understand the meaning of treating customers as you would treat yourself and you all at RightTime I can see treat your customers the same way - with top-notch respect, care, and service. This is how you bring back repeat customers and also good testimonials to others by word of mouth! Again, thank you for the gift and your services. Everything came in perfect condition. The watch is fabulous. The next time I buy a watch I will definitely turn to you guys and will recommend you to any of my family and friends when they are in the market for a new watch.
Rio Rancho NM 87124
September 23, 2010
This is Joe L. (a friend and co-worker) just visited my desk to show me the Nivrel you sold him this past weekend. I asked him about his experience at Right Time and his response was he received great service, expert advice and is extremely pleased with his purchase. Why am I writing you this (I imagine you donâ€™t receive many emails like this)? Two reasons. First, as my wife Victoria and I have received excellent service from Right Time in the past, Iâ€™m glad to hear this kind of service is consistent. Additionally, Iâ€™ve encouraged quite a few co-workers to visit Right Time because of the service and selection and itâ€™s nice to know/hear that: 1) my experience has been shared by another, 2) my recommendation supported a business that has treated me well, and 3) my appreciation for watches is (to some degree) contagious. Most of all, Iâ€™m glad that a friend and co-worker of mine is pleased with his purchase and the service youâ€™ve given him. The nutshellâ€¦ thank you! I look forward to my next visit to your store.
Highlands Ranch, CO
September 20, 2010
I just wanted to thank you for helping to help me get the Luminox Blackout watch overnighted to me. It looks awesome! I hope my boyfriend likes the watch tonight at dinner.
Thank you again,
September 18, 2010
I received the Anonimo Dino Zei watch yesterday and I love it! The packaging was perfect and kept the watch safe during the shipping. Thanks for including a hat along with the watch. That was a nice touch.
Sunnyvale CA 94089
September 11, 2010
Ball watch came this morning. Thank you for the great service!
PEPPER PIKE, OH 44124
September 9, 2010
i got ball watch last night. looks fantastic.
a happy customer
Brooklyn NY 11231
September 7, 2010
Monica, I tried to leave a message at your storeâ€¦but it did not let me do so â€“ to verbally verify my cancellation of the clock order that I do not have possession of. I contacted the credit card company and they are hoping you do not run the transaction through, if you do, it will be disputed and not paid to your store. I will try and call you tomorrow as well.
Thanks, Susann H.
Greenwood Village, CO 80111
September 1, 2010
got the clock today, thanks for your very efficient work, it was a pleasure dealing with you.
rio de janeiro
August 24, 2010
I wanted to let you know that the Muhle 29er arrived and looks awesome. Thanks for a quick, smooth and painless transaction!
August 21, 2010
Thanks for helping surprise Sam today. (Watch out for those upside down links!)
You helped make his early Hanukkah/Christmas/Birthday present very special. He hasn't taken his eyes off the watch since we left your store. He also hasn't stopped asking me "Wanna know what time it is?" ;-)
See you soon.
Kevin L. MD
August 20, 2010
Oceanus watch sent to your Customer Service, repaired and returned in record time. Wonderful efficient service and we thank you for your help on this.
August 16, 2010
This is Rich Z., I bought a few watches from you at the end of the day last Friday. First of all, let me tell you how much I enjoyed meeting you, and the time I spent at Right Time. It is so refreshing to go to a store where the owner and staff really care about the customer and their products. I learned a lot too. This was my first time buying nicer watches. I have been looking at them for a while, and now I have a new hobby, as well as a great resource for fulfilling that hobby at Right Time. Upon getting home, I of course spent some time looking at the watches in front of a very large mirror. For me, my two favorites are the Oris and the Yes. The Yes really fills a need for me. Knowing not only the time, but when it will get dark or light is actually quite useful to me. In putting together a collection, I want to have a variety of styles and watches that are a reasonable investment as well. I am looking forward to coming by your store again!
August 11, 2010
The Seiko Ananta arrived this morning and is beautiful! You sized the bracelet perfectly, Thanks. The watch is everything I had hoped it would be and your service is outstanding!
Alan J. H.
June 15, 2010
No worries. I don't believe this is a reflection on you guys and I will buy another watch in the future. I've had the battery replace and the watch is working perfectly. Thanks for the concern and the great customer service
May 28, 2010
I received the strap today and it is exactly what I had hoped for. Thanks again for the excellent service. Glad to discover you as a resource.
May 28, 2010
Dear Monica & team.
After an anxious wait I have just received my Rado watch and I'm absolutely delighted. The $155 import tax that my government slapped on me when I received it took the edge off a bit, but on the whole a day worth waiting for. My thanks to you and all your staff, and be sure that I will recommend you to all my friends and family for you friendly and efficient service.
Once again: Thank you.
March 29, 2010
My Seiko Spring Drive watch arrived yesterday...and i love it :-). Many thanks for the attached pocket knife. It was a pleasure to deal with you respective with righttime.
Best regards from Abu Dhabi Gerhard O.
United Arab Emirates
February 25, 2010
Great service!! Thanks!!
The watch arrived, super fast, for my brother-in-law which my sister presented to him last night. In fact it arrived, at the right time (no pun intended), as they leave for Israel, today, to visit my daughter.
February 20, 2010
Glycine arrived today and to say the least I'm pleased. Once again a pleasure doing business with you. The Nivrel band and goodies are appreciated.
February 17, 2010
Got the watch just now , -- very, very, nice - thank you Thanks for the pen knife too. Now I can time the down hill skiers in Vancouver !
Thanks again, - I appreciate it. ~
ps: we may have to do this again sometime !
February 16, 2010
I just received the Spring Drive watch. Wow! It its really special. Very fluid in its motion. Please thank Rita, as well, for expediting it so fast. When you send the TX, can you send along another one of the RIGHTIME pens like I received with the Tutima.
New York, NY
February 12, 2010
I have no questions, only compliments on an educational and very interesting web site. Thanks for sharing your knowledge.
Peter J. W.
February 1, 2010
I just wanted to thank you for working with me so diligently on my Hamilton watch purchase. I really appreciate both your patience and follow through to get me exactly what I wanted. I also wanted to check and see if you had ever thought about living in the mountains. I am the publisher of T.A.T. and we are part of a group of newspapers called .... We are always looking for good sales people.
Best, Jenna W.
January 31, 2010
I have received my Citizen watch and want to thank you very much for your very reliable service and that i am very happy with the watch i received. My friend is still waiting on receiving his watch but it should be here by tomorrow. Just wondering if you would have any clue of any reliable online sites which sell mobile phones which you might have purchased from.
Melbourne VICTORIA 3037
January 1, 2010
I want to compliment your company for the very great service I received during my recent purchase. It arrived as scheduled and is exactly what I was expecting based on your description. Victoria was especially helpful and pleasant to deal with. You certainly can use my comments in your testimonials.
December 14, 2009
Good Day to you! I would just like to inform you that I just got the watch today... Thank you very much! I really appreciate your business... Have a Merry Christmas and A Happy New Year! God Bless your family and your business...
FPO, AE 09838
December 11, 2009
Thank you so much for the YES Zulu 104.6 watch which arrived today. It meets all expectations, despite the slight and unexpected delay, a fact which you dealt with very professionally. I am most grateful for your service and care and would be pleased to be listed amongst your numerous satisfied customers.
Lynne C. W.
October 30, 2009
Thank you very much for all your assistance and consultation in helping me decide on the Oris watch. The heavy band offsets the mid-size face and looks beautiful. I'm not a guy with "watch envy" so the mid-size casing size is perfect especially since the face is so clean looking and classic. Thanks again and if you do come across any older Oris time pieces of similar characteristics please do let me know.
Regards, John V.
September 2, 2009
Watch delivered. Excellent! Many thanks for the prompt and knowledgeable service.
Steven J. S.
May 24, 2009
Rado is phenomenal! I love it...the diamonds are just enough, not tacky...I am trying to adjust the correct date and time, but the date is the only movement I am getting so, when I have it sized, I'll just have the watch maker show me how to do it....I tried to follow directions, but, I don't know how to get to position #2....other than that, it is just what I wanted.....
Thank you for sending it overnight! Have a great weekend! I'll be back for another watch.....
April 9, 2009
The Atlantic arrived safe and sound; beautiful watch. As usual, thank you for the excellent and prompt service. It is always a pleasure to shop at Righttime!
Thanks - Dan
April 6, 2009
I just wanted you to know that the Omega Seamaster arrived by FedEx right on schedule. I love the watch and its condition is just as advertised, if not better. I would definitely do business with you again in the future.
Peter D. S.
Santa Barbara, CA 93101
February 6, 2009
After a year of nearly constant use, I'm glad to let you know how extremely happy I feel about the two (one for me, and a second given as a gift) Black Titanium Casio Oceanus watches I purchased. Actually, I think that this is by far The Best Chronograph Ever! Thank you very much again to you and all the RighTime staff.
Xavier G. del V.
January 21, 2009
To all concerned,
I very rarely order online but have been very pleased with the prompt response to my order for a replacement strap for my Victorinox watch. My strap arrived here in Scotland only 5 days after ordering. I wish to thank you for the excellent service provided. Keep up the good work.
January 15, 2009
What a total pleasure doing business with Right Time! Your courtesy and that of Monica is extraordinary as is Monica's knowledge of not just Seiko, but watches in general. This is not my largest purchase, but you can be sure it will go down as the best in terms of customer service and satisfaction regardless of price. Rest assured, I'll be back. I'm not sure I'm ready to pop for the "Space Watch" at 25K, but perhaps a Spring Drive Chrono in steel (I own the one in Titanium). I daresay, if there is a Seiko or any other watch in your product line that I decide to buy, it will come from Right Time. You can be very proud of your company and of Monica. She is a tremendous asset.
Jay R G.
Port Richey FL
December 11, 2008
I just wanted to let you know I love my new Muhle Glashutte Mercurius. Monica was a gem to work with and has the patience of a stone to put up with my numerous, lengthy calls while I was trying to decide which watch to buy. This is my third watch from Right Time and each buying experience has been enjoyable. Having visited your store located at Colorado Blvd. a couple of times made it most comfortable buying by phone. If anyone wants a reference about dealing with Right Time have them contact me.
Cincinnati, OH 45202
December 10, 2008
Received the Fortis this afternoon. Very nice watch. Very happy with it. Thanks for all your excellent service and patience.
Fremont NE 68026
October 12, 2008
The Oris arrived early this afternoon and I am very impressed with it. The weight is incredibly light with the rubber strap and the luminous dial should be quite easy to read in the dark. All in all, a real " keeper!" As always, many thanks... until next time!
Rev. John K.
October 8, 2008
I just received the Movado Museum and I could not be happier, it's in great condition for a watch of its age and looks great. The Righttime branded Swiss Army knife was also a much appreciated gift. I was also very pleased with Righttime's customer service, please thank the whole Zaltzberg clan and the rest of the team for me. P.S. I will post a watchnet.com forum "good guy" post tomorrow as well
London, ON N6G 1H3
October 2, 2008
Felix . . . Madison watch arrived in perfect shape . . . Pamela Michael loves the Swiss Knife . . . And I much appreciate the extras associated with the band and clasp. The Madison is excellent.
All the best,
Chestertown MD 21620
October 1, 2008
I just received my new Mondaine watch and I am thrilled! Thanks ever so much for the really quick shipping
September 26, 2008
Wow! You guys are awesome! :)
Thanks again :) I will definitely shop with you in the future (I promise to be better prepared) and will recommend you to friends.
Karla K. M.
Calgary, AB T3J 2R1
September 23, 2008
Thank you so much for your reply to my Oceanus questions. I have just now placed my order for said watch. I would very much appreciate it if you could make sure i received the instructions and cheat sheet you referred to as i have never owned an atomic watch. Everyone at Right time has always been very helpful with all my orders. I appreciate that.
Katy TX 77450
September 22, 2008
Dear Monica and Felix
Just a quick note to advise that FedEx delivered my new Ball Fireman today! I am delighted with the watch, it is everything I hoped it would be, and I just wanted to say thank you very much for your patience, courtesy and efforts to get me the watch I wanted. Also many thanks for the Swiss Army knife you included - a very pleasant surprise!
Very best regards
September 15, 2008
I am wearing my new Tutima and I like it a lot. Thanks.
Tempe AZ 85281
July 11, 2008
Sinn arrived today and looks exactly as described. I look forward to doing business with you again in the near future.
Kihei, HI 96753
June 28, 2008
its 7:19:47 pm sorry, ive been telling people the time all day... and the temperature and the barometric pressure....ha ha ha got my tissot t-touch yesterday.
please add me to your list of satisfied customers.
June 27, 2008
Miss Linda, my wife, loves her new Wittnauer watch. I gave her the watch and a two week trip to Paris and London for the big 60. What a guy!
Thanks for all your help.
Plymouth MN 55442
June 26, 2008
I received Tissot Expert watch today and the model is the same I ordered. The mini Victorinox is an useful gift.
Thanks for all and sorry about my poor English. Right Time is a serious company.
SAO PAULO 13090
June 25, 2008
Mondaine watch has now arrived in good condition.
Dr Andy L.
June 23, 2008
The new Oceanus arrived Thursday as planned. It looks sharp and functions perfectly. Thank you for helping me get just what I was looking for. And congratulations on the new store--I`ll definitely stop by the next time I`m in the area!
Until next time,
Germantown, MD 20874
June 22, 2008
Got the Atlantic Watch! It is gorgeous and was worth the wait.
Thank you for your assistance.
Daraius I., Ph.D.
Towson, MD 21204
June 20, 2008
I received the Swiss Army watch today. Thank you very much!
SAO PAULO 12120
June 19, 2008
RIGHT TIME TUNE to Monica Zaltsberg, of the Right Time Watch Store - USA
My Aero Watch arrived; this I do confirm to Monica. In great happiness I dived..., and your speed was 'supersonica'!
Marcos S. K.
state of SÃ£o Paulo, Brazil,
June 18, 2008
Monica: Gold Muhle Chronometer just arrived and is truly outstanding.. outstanding! Many thanks for arranging the trade, etc.
Best wishes now and for a great summer. "Hi" to your Dad.
Rev. John K.
Cincinnati, OH 45246
June 18, 2008
I just received my new Swiss Army watchband, Order Number 213384, and it fits beautifully. My Swiss Army watch has been out of commission for about 6 years and it's great to finally be able to wear it again. I really appreciate your prompt service and shipping, only 2 days here to Houston. As a first time customer I want you to know that Right Time will definitely be the first place I go to shop for a new watch or replacement watchband.
Keep up the great work!
Houston TX 77006
June 16, 2008
Just letting you know that the Jean Marcel watch arrived safely this morning. It was worth waiting for; it is really beautiful. Thank you again for all your help. I will certainly recommend your website to others.
Thanks again and best wishes.
Alan N. ;-)
LANCS OL2 5YQ
June 9, 2008
I received the Azimuth safely today! It is beautiful and thank you for your kindness of shipping a few "extra" items! They are greatly appreciated as a collector. You have been superb to do business with and I hope we do more business in the future.
Calgary Alberta T2J 6R1
June 6, 2008
Thanks Monica, I did check several times and each time it said that my order would be shipped soon and nothing more. (communication break down)
Your service is indeed excellent I am impressed.
Thanks once again,
Newberg OR 97132
June 4, 2008
Thank you for all your help with my recent purchase of a vintage Cartier tank. It is a lovely watch and doing business with your store has been a pleasure.
Cypress TX 77429
May 20, 2008
The Swiss Military watch came in today. It is very nice. As a matter of fact it looks so good I may have to replace my old Tag Heuer. If so, I will use your services again.
San Mateo CA 94404
May 7, 2008
Just wanted to thank you for the excellent service and for getting the watch to me so quickly- I appreciate it. My fiancee loved it and was so happy.
I will do business with you again.
Los Angeles CA 90066
April 1, 2008
The Ball watch is really awesome, your great service is much appreciated. Thanks also for the really nice pen enclosed with the watch shipment.
Nanaimo BC V9V1M7
March 27, 2008
Just wanted to thank you for a first class service. Absolutely delighted with the Oceanus watch and all your efforts.
March 25, 2008
Thanks a million I was so happy to receive my watches back. I even dropped by the Jewelery shop to show them my Seiko repaired. Which they said that cold not be repaired any more. My trust is Right Time now is bigger than ever. By the way you even may get more clients from Aruba.
March 22, 2008
Accutron just arrived and is a very good looking watch! I look forward to many years of enjoyment from it before my son Andrew becomes the happy owner!
Many, many thanks.
Rev. John K.
P.S. Until next time!)
Cincinnati OH 45246
March 20, 2008
I got my TAG!! I looove it!! You'll definitely have me as a customer again!
Have a nice holiday(:
Muskegon, MI 49441
March 20, 2008
My Seiko Kinetic Coutura has arrived yesterday in perfect condition.
March 18, 2008
Just received Swiss Army limited Edition watch few days back..Thanx a lot for your quick action.
March 8, 2008
I received the Muhle watch today. Thanks very much! Angel will be so happy to wear it! Thanks also for the nice cap!
Sunnyvale, CA 94086
March 7, 2008
Just recieved my Tutima watch! (that was quick). This is better than I hoped for and it was worth all the calls to you guys (sorry for being a pest) .
March 6, 2008
Good morning Monica,
I just received the Oceanus chronograph, and am extremely happy with it. It arrived on time, as expected. It was sized perfectly, and the time zone and date were set, I presume by Right Time. A real nice touch. I would recommend you highly to anyone.
March 2, 2008
The Lufthansa watch arrived in good order and I am wearing it!
Many thanks for your efficient service and I look forward to being a regular customer.
Santa Barbara CA 93108
February 29, 2008
Nivrel South Sea arrived on schedule in good order. Thank-You,
February 15, 2008
Dear Monica & Felix
I have received Swiss Army and Oris watches (order no. 211041 & 211148) this morning through Fedex.
Thanks very much for your assistance.
February 1, 2008
Today I received the Oris watch band that I had ordered. Thank you for the quick service. The watch band was delivered in the time you said it would. Looking forward to future business.
Westland MI 48186
January 30, 2008
Hola Right Time Folks,
I had my old IWC Mark XV in for a COA last week (at the store on Colorado), and I`m pleased to report that it is far, far more accurate than before I brought it in. In fact, it is doing better than any automatic I`ve ever owned, including my old P.O.S. Sub that got repeatedly mutilated by Incompetent I. over at Hyde Park. I will be sure to pass the good news along to other auto-owners.
January 29, 2008
I would like to thank you for quick service and honest description of the Women's Rolex Dateadjust SKU 133-10178. The watch is in perfect condition. It made my wife very happy. We will be doing business again.
Paul J D.
Royal Oak MI
January 25, 2008
Thank you RIGHTTIME.COM for your wonderful service! I have returned several watch winders that i was not happy with AT ALL and nothing beats the winder that i chose off of your website and the free shipping was incredible! Your website had such a selection and I was just so impressed with the packaging, the case and the 3 year manufacturer's warranty! You definitely have my business for future purchases and have already been referrring your website to others! THANK YOU THANK YOU THANK YOU!
"one happy customer!"
January 24, 2008
I received my Oceanus five motor yesterday and after some fiddling to adjust the band, it is perfect! Thanks so much for for the great service and the Right Time pen. I also appreciated the Glycine and Ball watch brochures. I'll be back for another watch some time soon!
January 23, 2008
Got my Oceanus this afternoon. It is much more impressive than I expected. ?Thank you ?very much for your personal touch. ?As our governator?says, "I'll be back!".
Santa Barbara CA
January 22, 2008
This is to let you know that today I finally received Suunto watch safe and sound. I am very happy with it. I want to thank you and all your family at Right Time for all your attention to my situation. Please count me among your very satisfied customers.
January 21, 2008
yes, FedEx finally dragged in through the cold rain about 5pm. Couldn't be happier with the watch. I knew it would be fine, but it surpassed my expectations! This is my first Ball and it's in remembrance of my Father who was a master machinist with Norfolk & Western back in the early part of the century past.
January 20, 2008
I did receive JM pocket watch, it is very nice. I thank you for helping me make the perfect choice.
January 15, 2008
The Longines watch arrives safely today. Thanks.
September 4, 2007
The Ball Trainmaster Heritage (rose gold) is beautiful -- thanks very much. Thanks, too, for all of the goodies included with the watch, like the pocket knife and pen. That was very thoughtful!
Laguna Beach CA
August 21, 2007
thank you for being so professional. wow! I'll use you again and recommend you.
July 31, 2007
To whom it may concern,
I received your Toscana watchband and I find it quite satisfactory. After having tried several other companies,I find yours superior in all ways. Thank you. We shall do business again.
N.Miami Beach FL
July 17, 2007
Dear Zaltsberg Family
Thank you for your warm and kind business. The Chronograph has just arrived on my wrist today including your kind presents. Since allergic reaction had happened at my wrist by leather, I would like to order steel bracelet chronograph. Furthermore, my wife's wrists are larger than me, and so It is not be clarified which watches mine. Thank you again.
Sincerely Hajime J.
July 15, 2007
I've just got the second Oceanus. I hope it'll be as precious for my fiance (she actually likes big fine watches) as it is for me! Thank you very much for the goodies, too! I really appreciate them. As I already told you, is a privilege doing business with you. I won't forget that. PS: I'm exceptionally satisfied with RightTime, and I'll recommend it to all my friends, colleagues and acquaintances as well. (Of course you can quote me, whenever you wish to).
Have a perfect day! Best regards.
Xavier G. del V.
July 10, 2007
Thank you so much for your great customer service. I am confused as to how you know where to send it - guess you found the original order. Again, I am so impressed with the quick response. Thank you so much
July 9, 2007
My wife, Carole, and I really like the new watches we got on Saturday - the Tissot PRS516 and the Hamilton. (Is that a Jazzmaster? Can`t find it on Hamilton`s website.) I am very pleased you showed her that watch. Both watches are great. The Mondaine clock will go into the motorhome. Our getting these timepieces is to celebrate my retirement in two weeks. Thank you for the personal service and fun conversation. And, thank you for the tools. I have been looking for a "pin press" for some time and the spring bar tool is much better than the old one I have. The other two gifts - Swiss army knife and screwdriver/drift set - were a surprise. I have a little gift for you. I will be mailing you a CD with pictures of the WWVB 60 kHz radio transmitter. As I mentioned at the store, my colleague, Wayne Hanson, engineered the new transmitter and antenna facilities in the late 90`s. The pictures are from my trip to Wellington with him in 2000 to see the new equipment. Wayne spent a lot of time in my office before that discussing how to best design the transmitter-to-antenna matching coils and how to best deal with the variable time delay in transmitting precise time via satellite to Hawaii (WWVH) and other locations in the Pacific. Your suggestion that I need an Oceanus watch is a good one. When we visit Boulder/Denver next spring, I will stop in and get one.
It was a pleasure meeting you and talking with you,
William A. K., Ph.D
July 5, 2007
Thank you for the smooth and professional transaction. I am looking at the Tag Heuer timepiece as we speak and it it gorgeous. Will do business again soon,
Laguna Woods CA
July 23, 2007
Ball watch shipment received, great watch, all as expected. Thank you for an efficient and professional sale.
July 3, 2007
Thanks for your help with my Madison Watch on Tuesday. I love it. You can tell Frank, that I have already got some compliments. Looking forward to doing more business with you.
July 1, 2007
Thank you very much for letting me know, I actually received Seiko today and I am very happy !! I`ll keep in mind your business and I will not hesitate to contact you again if I need to buy a new watch again. Have a nice week
May 26, 2007
I'm just writing to say thanks for the quick turnaround on my watch band order. Probably the fastest of any internet order site I've dealt with.
May 25, 2007
I received my Stowa watch yesterday and finally have a chance to write a thank you note. First of all my transaction experience has been topnotch. Ordered on Sunday and watch arrived in time as advertised and the watch is exactly as described over the web. I have been collecting timepieces for many years and very impressed with your attention to detailed services. Not only watch is arrived in excellent condition, you set my watch ready to go exactly where I need it (CST and corrected date). Package is stellar and much appreciated for a small, but very thoughtful gift. I am sure will be a returning customer and/or sure will use your state of the art facility if any of my watches are needed. For now I am a happy camper with my second German made timepieces.
kansas city MO
May 23, 2007
Just a quick note to say thank you from the UK.
My order arrived in the UK promptly yesterday (22 May), one day ahead of schedule and with a surprise extra free gift as well. I was particularly impressed that someone had made the effort to set the home time zone on my new Oceanus watch to London.
May 20, 2007
Ball watch rec'd today at 9:15am. It was wonderful doing business with you for the second time.
Thank you so much.
May 19, 2007
XEMEX WATCH (order#206189) had arrived here in Bangkok on 5/14/07 in perfect condition Thank for your excellent service
May 17, 2007
I just wanted to drop you a line, to tell you how pleased I am with Stowa. I thank you for the excellent transaction, and the added comfort of dealing with an established firm, and a complete Gentleman, such as you. I look forward to dealing with you in the future.
All the best,
May 2, 2007
Received Sector 600. Very nice condition and as represented. Band sized perfectly.
Los Angeles CA
May 1, 2007
After all your efforts I completely forgot to let you know that it did arrive last Thursday.
Thank you for your incredible customer service! I will not forget it.
April 26, 2007
Thanks for the booklet for my new Luminox. I tell everyone I meet where I got my watch and how easy your company is to do business with. I've never had such personal attention from a jeweler. Being a small time buyer RiteTime still treated me like a power buyer.
Thanks Again, and the best to you and everyone at RightTime.
April 18, 2007
I got my watch, (Luminox 6204) yesterday and it is the sweetest watch I have ever seen, let alone owned. Well Thanks for any guidance, and thanks for watch, it is soooo nice.
John W. A.
April 13, 2007
Just letting you know the Rolex Datejust arrived in Merced. Always thank you for your help...I have friends near the A.F. Academy so I know I'll be able to meet you some day.
Thanks again and very best to you and all at Right Time
April 11, 2007
I received the new Oceanus black watch this morning and it is very nice.
April 10, 2007
Please inform Ilya that I received the watch bands this afternoon. Do appreciate the fast response on Right Time's part to my concerns.
Have a good summer!
April 4, 2007
Hi Rita !
The Raymond Weil watch arrived and I am delighted !! My special thanks to your repair artist. It'll be a while before I get my b'day present ordered but wanted you to know you you and your group are greatly appreciated here !!
March 31, 2007
I received two pre-owned watches today and I just wanted to let you know that I was pleasantly surprised that they were so nice. I will not hesitate to order from your company again.
Thank you for your prompt service.
March 27, 2007
Last Saturday (3-24-07) I called and spoke to Monica and asked if she would not mind staying a little late because I worked late. I had been seriously contemplating purchasing my second Muhle watch (Robert Muhle II Hommage Watch). To my surprise the whole family was there as well as Peter Nikolaus and his wife, direct from the Muhle Factory in Germany. In short this was such an incredible experience. (How can you not buy the watch you came to buy when you are greeted by one of the Reps. from Glashutte, and he is wearing the same watch)? I enjoyed Peter's history lessons as well as his insight about the Muhle factory. Very fun day! I love my new Muhle watch and have already received compliments on this one too! The Zaltsbergs are always so nice and friendly. They are truly how a family business should be run. I look forward to purchasing more from them and referring as many more people as I can to their store.
Thank you very much for your extraordinary service.
March 25, 2007
Hey. I have received the Heuer watch. It is a beauty. Thank you for the little knife. We were boarding a plane last year and my wife had a little Swiss Army in her purse that got confiscated. So it was fun to see the new one in the package.
Thanks again. You guys do a great job.
March 22, 2007
Dear Mr. Zaltsberg,
Many thanks for the nice work on my Hamilton Field Automatic. The crystal is perfect, and you did a wonderful job repairing the damage to the bezel. It looks new. The watch is a modest one--but it means a lot to me because it was a gift from someone special. Thanks for doing such a nice job.
P.S. Hope I can get to Denver sometime to see your showroom in person. You have the most extensive, high-quality watch inventory in one shop of any place I know.
March 6, 2007
Just to inform you that I've received the Eternamatic Kontiki watch yesterday in good order.
Thanks for the fast delivery.
Chun Lum Y.
February 23, 2007
That seems to have resolved the problem. Thanks very much! You are worthy of the title of Master Watchmaker!
February 12, 2007
Hi Mr. Zaltsberg.
Sorry for answering you lately. Thank you very much, i received the Chase-Durer watch. I hope to buy you another watch in the future. Thanks again.
February 7, 2007
Hi you guys,
The Sector watch arrived tonight--I was too late getting home from work, but was able to pick it up at the FedEx center. And it's beauty! The colors are great. All my other watches are silver, black or blue, which is fine, but nothing to wear with brown/beige, but this one's perfect--love the chocolate face and rose gold, which are very distinctive and classy. And all the details -- accents around pushers, crown, and bezel, silver rings of subdials, semi-skeleton hands, etc. -- seem like something on a watch costing twice as much. And the anti-reflective coating on the crystal makes it just disappear, very nice.
February 6, 2007
thank you for your excellent service. If you ever need a testimonial contact me. Not only does it fit perfectly, but she loves it!
Jerry G. Miami Beach, FL
January 23, 2007
Your package arrived 1st thing this morning as you said it would! Brilliant! THANK YOU
FYI: I am a watch collector and this will make my 3rd Ball watch. They are totally brilliant and are my favourite brand even more than my others which include: Rolex, Omega, Bell&Ross and Montblanc!!!
Thank you for such excellent service!
January 20, 2007
I really appreciate you going so far out of your way - to get me this Muhle so quickly. I wouldn't think twice about sending you additional business in the future.
January 19, 2007
Just want to let you know that the Swiss Army Ambassador XL arrived on time and it is beautiful and my husband loves it!
Santa Fe, NM
January 16, 2007
The Longines has arrived and it is splendid!
Andrew and Sylvia M.
January 10, 2007
I recently purchased a new Muhle Glashutte from you a few weeks ago and I love it. Thanks for the nice Swiss army knife and pen. I am in the process of rating this watch movement, but so far it has given very nice results.
January 5, 2007
I just wanted to drop a note to thank Felix again for all the attention and assistance he gave me Tuesday evening in selecting my new watches. Also to say that I have gotten over the panic about how much I spent on the pocket watch and that I think that I am going to keep it.
Thank you again for all your help - don't be too surprised if I stop in and spend more - or at least look around some more, you have a wonderful shop!
December 31, 2006
Thanks for your good service, the Muhle watch arrived and looks great! Thanks also for the nice Swiss Army knife!
Have a happy New Year!
December 25, 2006
Glad you liked the little "plug" for your company! I wanted to let people know, that there are GREAT people on the Internet, and Felix did a really cool thing for me. Actually, I needed some watch band pins for my Muhle Glashutte watch and he sent them to me for FREE!
How cool was that!??? I have a great relationship with the management at Ball Watch company and the USA division. I really enjoy their excellent timepieces. I also plan to get my NEXT Ball from your shop. I am planning a 'late" winter ski train ride from Chicago, and am planning a visit to Right Time on the layover. Your web site is very excellent and I really love the little poem Ms. Lipson did too :)
Please pass along my wishes for a happy, peaceful and prosperous New Year to all your family and employees!
It also especially pleasing that Mr. Agasiev is now free to pursue his religion in the way he wishes to, AND have a great company to enjoy this new freedom with!
December 18, 2006
Oooo - thanx a bunch for that little Movado clock. Loved, loved, loved your company and it's service. Great, great, great. Linda F.
Los Angeles, CA
December 16, 2006
I wanted to just say thank you to you and your family at righttime for my beautiful omega seamaster I just purchased. It arrived this morning via fed ex just as you said it would and I love it. I will recommend all my friends and family to you.
November 17, 2006
I received my watch yesterday. It is a beautiful thing. Many thanks for your help. Incidentally, if I wished to fit a metal strap at some stage in the future...
November 16, 2006
I received my Tissot watch earlier today and I must say that it's just beautiful. Thank you very much for your help and assistance. Hope to buy more watches from you in the future. I keep an eye on your website everytime I'll be looking for a new timepiece for my collection. Could you send me an e-mail from time to time with any special offers and promotions, please?
Looking forward to hearing from you.
November 15, 2006
thank you very much for the fast delivery. Now the (Right)time has come. I'm so happy.
Best wishes from Robert B.
(probably) the only German cop wearing a Black Hawk Mach 3
November 08, 2006
thank you for a great job on my watch...I am really impressed with the quality of your service department. My watch looks like new.
Marcus G. MD
October 20, 2006
Monica . . . Felix . . .
Thanks so much for another great success story . . . Concord watch arrived Chestertown today . . . it was hugely appreciated . . . stunning. You were most helpful and generous in executing such swift delivery. I loved the gift pen . . . it is very classy.
October 2, 2006
Greetings again from Hattiesburg, Mississippi!
I purchased a watch back in August, of which I remain as pleased as the day it arrived. Now, I have taken delivery of the Aerowatch you sent to me last week. Once again, please allow me to say what a pleasure it is to do business with you. The watch is even better in reality than the photograph. I am looking forward to having to decide which RightTime watch to wear each day.
Thanks again and best wishes.
October 1, 2006
Dear Mr. Zaltsberg,
the Tutima watch was a great success at our son's graduation. thank you for your help. we will be in touch in the future should further needs arise regarding this watch or others similar.
thank you again.
September 25, 2006
Felix and Monica,
I just received the watch that was received by our mail room earlier this morning. My sincere thanks to the entire team at RightTime International, especially to those I have grown to know through phone conversations and email exchanges. The Tag Heuer 6000 Automatic which I traded in for mine, is beautiful, and in fine working order. To the RightTime personnel whom I have not had the pleasure to either talk with over the phone or exchange personal emails with, I would like to thank you also for the things that you do behind the scenes. Felix, when you reference the condition/description of the watches on your web site, good, excellent, mint, etc....prospective customers can be assured that what you state is the "gospel truth". My new Tag is in Excellent condition as referenced. I am extremely pleased with it and happy that I did business with your organization. You and your associates are very friendly, knowledgeable, helpful, and above all "offer world class service to the client". My sincere thanks to Monica, as well, for all of her diligent follow-up. Monica, if you ever publish your book of Poems/Poetry, please notify me. Again, it was simple, easy and an extreme pleasure doing business with you. I look forward to doing business with you in the future and referring new prospects as well.
New York, NY
September 22, 2006
The watches both came in well packed and fast. As a purchas from a photo only, they are both fantastic. Thank you for the small pocket knife, but most of all exceptional service. I am a watch collector, and I must say that the transaction from A to Z was outstanding! You just got a new costumer!
All the best,
September 21, 2006
Received the TAG this afternoon. All appears to be in order as promised. Quality of condition is "as advertised"-excellent. Thank you, also, for the Watch Care paper, the mini knife and the sales material. It is a pleasure to be able to deal w/ distant companies and get what you are promised. Be assured I'll look to you when I want another watch.
September 20, 2006
Just received Chase-Durer watch this afternoon!!!! It's incredible!!!! The packaging was superb!!!!!!!! I'm recommending you to a friend who's looking for a watch and I told her that you're #1.
Thank you very much!!!!!!!
Las Vegas, NV
September 5, 2006
Thank you so much for your help. The Jean Marcel pocket watch arrived right on time and my husband loved it. It was a pleasure doing business with you.
New York, NY
August 29, 2006
I received my Junghans Mega Solar watch today, safe and sound. Thank you! Danke Schoen! It was beautifully packed and is functioning properly. The watch is even more stunning in person. I will wear it with pride. I did want to ask if you had any recommendations for someone in my area (SF Bay Area) who might be able to adjust the ceramic watchband for me. It fits OK, but is a little loose.
Thank you again for such wonderful service (and the pen!). I hope that someday my travels take me to Denver so that I might see your store in person.
All the best,
August 28, 2006
Dear Zaltsberg Family
Thank you for your warm and deep kindness for us. The beautiful Muhle Glashute chronograph, including a green bezel Swiss Army chronograph has arrived yesterday. It is great pleasure for me to wear the unique and interesting chronograph. My wife infromed me the Swiss Army chronograph will be a present of my son's birthday.
I would like to visit you again.
August 17, 2006
We have recieved the ladies Tag watch and it is everything you said it was and it fits perfect.
Thank you and have a great day.
August 3, 2006
I received the Muhle Glashutte watch today in good shape. I am very pleased with my initial review of the watch and look forward to putting into use. Thanks for your prompt and precise service. (Exactly what I should expect from a company that represents German watches!) I look forward to future transactions.
July 14, 2006
thanks righttime, for the very quick free shipping. the Tutima chrono was in superb condition. And thanks for the victorinox pen knife, the first "free gift" that i actually would need and use. I can expect business from me again.
May 26, 2006
Just wanted you to know I received the Omega watch today. It is in excellent condition (better than the picture and your description). The one flaw you described is hardly noticeable. I think your 1 year limited warranty is enough for me to say I will not be returning this watch as it seems to be in perfect mechanical order. Whomever (forgot her name) I spoke with yesterday morning when I ordered this was very professional and courteous. Packaging and shipping were perfect, and overall I am extremely satisfied with your establishment. Needless to say when I am again looking for another timepiece I will look to you.
Red Bank, NJ
May 19, 2006
What a great Tutima watch! It fit perfectly out of the box. This is definitely one of those that you can say looks better than the pictures. It is a very striking piece, indeed. Thanks for the fast shipment and all the extra "goodies" included. It will certainly be a pleasure wearing this watch. I am also very pleased that we were able to do business once again!
May 15, 2006
Just received my new Muhle watch...thank you again for all of your help. I love it!
Oyster Bay, NY
May 13, 2006
Your company is great! WE got the Dolan-Bullock pocket watch and chain the very next day and it is beautiful.
Thanks so much for the great service!
Woodland Park, CO
March 24, 2006
To Whom It May Concern;
I recently ordered a replacement leather strap for my Muhle Glashautte Global-Timer. I had never ordered from you before but had heard some positive feedback via one of the watch forums. As you are aware, that specific strap is hard to find and the other Authorized Muhle dealer here in the United States sells only the watches, but no straps or bracelets. I was very pleased to say that even with FedEx Ground shipping I received the strap within 4 days of my order. The ordering process was quick, easy and without any issues. I also appreciated your policy of securing an approval from the Credit Card Company prior to charging and shipping the goods. The funny thing is that I never spoke with anyone at your store.. I just simply ordered the strap one night on the Internet and that was that. Thank you for such excellent service. The strap, by-the-way, arrived in perfect condition and was exactly as I had anticipated. I am sure I will order from you again in the future.
Warren L. E.
March 23, 2006
Dear Monica and team,
Just a note to thank you for the clock which arrived safely. I cannot believe how brilliant your service is - only 4 days between ordering online and delivery in Sydney, Australia! Definitely recommended to anyone.
March 20, 2006
Good golly miss Molly, why would you want to purchase a watch from anywhere else. I mean, great service, FREE 2 day shipping and, free band adjustment. Thanks for outstanding service, and very fast delivery. Oh, did I mention, a very nice watch. Please, don't change a thing, I have another of your watches on order.
P.S. You should change your name to: Rightplace.com.
March 15, 2006
I just want to thank you for the prompt helpful matter in which you handled my Ball watch purchase. I also want to thank you for the nice small knife you sent me as a gift. It was very thoughtful.
Santa Rosa, CA
March 13, 2006
Thank you for the fast service and excellent product. The watch came yesterday and is exactly what I was looking for. I'll be sure to mention your company to my friends out here.
v/r Kale S.
March 08, 2006
Dear Felix and Family at Right Time Watch Store,
Thank you very much for the service you've given to me. I really appreciate it since you're the only one that can ship here in the Philippines or in any part of the world in reality and without any hassle. Felix, thank you for the special offer, to Rita, Monica, and the rest of the family..
Thank you very much! I'm looking forward to buy another pilot watch from you soon!:)
Jay Mark S.
March 06, 2006
I just wanted to thank you for the fast service that I received when I ordered my rhythm 4mh782 , I love this clock and once again thanks for the great service.
February 20, 2006
Hello to everybody at Righttime
I just feel i have to write to you to thank you for the excellent service i have received from you. After having tried for many years to have my Bulova Accutron (1974 model)repaired here in England,Ilya assessed the watch and had it working in a matter of days. To improve the service even more,Ilya brought the watch to London,giving up some of his valuable holiday time to ensure that i received it safely.Service does,nt come any better than that.
Many thanks and i hope to thank you personally when i visit Denver later in the year.
February 10, 2006
recieved watch today thanks to you all for great service and speedy delivery. will recomend you to all in nz.
January 27, 2006
...Thank you very much, I would appreciate that. Also, while I am writing, please accept my sincere thanks for the extremely fast and friendly transaction regarding my purchase. Please thank Rita for me as well, she was very friendly and professional on the phone. Your service is great and I plan on buying from your company again.
Thank you again for the screwdriver.
January 20, 2006
I received the Omega Seamaster Chronometer yesterday and it is " gorgeous". If the watch were a woman I would ask "her" to marry me but, of course, my wife might have something to say about that!
Thanks again for great service and terrific watches.
Rev. John K.
January 19, 2006
I'm very happy with the watchband I purchased from you, and how easy it was to find what I needed. However, I have one question. Why was it put into a giant Fedex pouch for 6.95 when it could have been dropped into a padded mailer for a 1.50?
December 31, 2005
The Ball Trainmaster arrived on schedule earlier today. I am simply delighted with it--the exact replacement of the lost, and much-missed watch--and in absolutely flawless condition. Very many thanks.
December 30, 2005
Thank you so much for your reply...actually was not expecting one from purchasing from the internet...so all of you at your store have a great New Year...and I can't wait to see my beautiful clock. The person that answered the phone (did not get her name)...she was wonderful to me and told me she personally liked the clock I ordered...most people just say "whatever you like"...and she didn't say that...she gave me her honest opinion that I would be happy with it and she was so very nice!!!!
November 18, 2005
What I thought was Fed Ex 2 days shipping turned out to be overnight. What a pleasant surprise. Atlantic Worldmaster is a beautiful watch! Very pleased.
Thanks for the good service.
September 23, 2005
I just want to let you know how happy I am with the Hanhart Tachy-Tele I purchased from you last week. Your service is superb!!!!
Thanks again for all your help, patience, and terrific service.
Kurt G. L.
September 5, 2005
Received the Eilux double winder on time as ordered. It is very good looking and quite functional and I am enjoying it very much as are my watches.
Thanks for your prompt and efficient service on this order.
July 22, 2005
Thank you for the very nice speciman. I am very happy with the Seiko Sportura watch that I purchased from you recently.
Thank you and best regards.
Tom C. Covina, CA
June 22, 2005
Just wanted to say my personal thanks to the person who took my order (identified himself as the "Pretty One on the website") and made sure that the package was shipped the same day. It made a great Father's day present!
Again, thanks for the great service.
June 21, 2005
Belair watch arrived in fine order. Claudia is quite pleased.....and so......am I. Thanks again, for your assistance,Felix. Now , I'll be be watching your 'pre-owned' offerings...for me.
Steve(and Claudia) S.
June 20, 2005
RE: Recent Service on Eternam/Versace
I received my package today and couldn't be more pleased. My Eternamatic looks great. I wasn't really expecting it to be polished out so nicely. - it looks like new. This has always been my favorite watch and now it looks great again!!
June 14, 2005
The Muhle watch arrived safely this morning. It's a beauty. Thanks for your assistance.
June 10, 2005
The watch received at noon EDT this day exceeds all possible expectations. Finally, this is a satisfactory replacement for the Omega Seamaster Anne M. gave me on the way to war in 1965; now just forty years ago. I call this a SAR Nautic Timer model, as it meets and exceeds all the fantastic Muhle SAR Timer standards. The support and generosity you have given can never be properly recognized. The beautiful gift of the terrific SAR band for this watch means a great deal to me; and will be recalled each day that I wear this piece . . . for at least the next 40 years, when I reach 115 years age, when this watch should still be doing perfectly.
Above all, I treasure your friendship, and sensitivity to the important things in life.
May 24, 2005
Although it was two day shipping this order arrived today! The Muhle watch is very nice. To my surprise, it was running, but then I noticed it was also set to the right time so I figured you must have wound and set it in the process of checking it prior to shipment.
Thank you again and I will look to you for future purchases including gifts.
May 6, 2005
On 04/29/05 I ordered an Atlantic Worldmaster wristwatch Mod.# 51740.45.65. I have it safe and sound on my wrist. Oh my am I completely pleased with my purchase! I am so happy that Mr. Felix decided to carry the Atlantic watch line. It's even more beautiful than I expected. Art Deco is cool. I also had a Speidel Mod. # 1753 Yellow watchband installed.........perfect choice that you made for me. The color match is right on.
Best regards, and "Happy Mothers Day" to all the Ladies in the shop.
April 26, 2005
I just received my Muhle Glabal Timer watch and it is beautiful. It is much nicer than the photos. Thank you very much. I will buy more watches from you in the future.
Randolph D G.
April 15, 2005
Just received the new winder. I want to say that I am very pleased with your customer service and responsiveness to my requests. Customer service like yours is almost non-existent today.
Ron W. USA
April 13, 2005
I received Tutima NATO watch yesterday. Its terrific. Thanks for everything.
Mike B. USA
April 12, 2005
Thank you, Ms. Zaltsberg.
I enjoy your website and appreciate your excellent service.
March 22, 2005
Finally i got my Suunto watch, and I just want to say. Thanks very much Guys this is fantastic customer service !!!!!
March 14, 2005
I received the Rolex 14060M today. VERY NICE! I am very pleased with the watch and your fast service. I can't tell the watch from a brand new one. I will keep checking your website for other watches.
March 2, 2005
just writing to say I received the Helbros watch as expected and am very happy with it and the quick service.
February 28, 2005
Just wanted to take a second to say thank you for your help. My wife loves her Rhythm clock. Many thanks to you!
February 20, 2005
Just amazing service! Your help on the phone was terrific and the Omega Moon Speedmaster looks like new! 24hours from finding you on the internet to having the watch in my hand, no wonder all the praise. My first purchase will not be the last, I'm sure.
February 19, 2005
It's about time that I report back to you how happy I am with my Junghans watch. I received my watch the beginning of December and did not wear it, just watched it for accuracy. It was perfect. As you know Boulder is about 3500 miles from Honolulu and I have had it now for over 2 months and it runs still perfectly. By perfect, I mean accurate to the second, without any further adjustment, since the day I received it.
Mahalo me Aloha
February 15, 2005
Thanks...its a pleasure doing business with you!
January 18, 2005
I just had a great time on your site!! I was actually looking for the definition of Tachymeter on Google, and ended up in your Q&A section. I work for a watch company in Canada named *****, so I sent your questions around to everyone to see who could get the most answers right. The owner got 100% and the manager 99%...the rest of us did not do so well!
Thanks for the great watch site,
January 1, 2005
I just wanted to express my good fortune of having found your company. Strange that in a manner of speaking you were almost my neighbors. I have been a fancier of watches for many years so going to your establishment was indeed a pleasure. Your friendliness and knowledge of watches is certainly admirable. This made my shopping experience very good. I certainly will return now that I know you are there. Oh by the way my rose gold Muhle G. watch is sure a beauty that I am sure I will treasure for years to come.
December 29, 2004
I have already received my Citizen, simply to thank the speed and the good administration. When he/she thinks of buying another watch I won't doubt to recommend to my friends.
Thank you very much
December 28, 2004
Hi Felix and Rita,
I am in receipt of the Swiss Army Watch i just ordered. It looks great and came in record time.Thanks for your great service and product!
December 27, 2004
Just wanted to thank you for solving the vexing issue of the functionality of the tachymeter on my watch. I had wondered for years what it was. I wonder no more, thanks to your website :)
December 26, 2004
I just got my watch today and absolutely love it. Thank you very much for answering my questions, and for the extra band. Your customer service was outstanding!
December 16, 2004
You have been very helpful. It has been a pleasure doing business with your company.
December 15, 2004
Received the winder earlier today - very nice and your price was lowest I found on internet.
November 18, 2004
Dear Right Time Staff,
I just wanted to say that I received my Hanhart watch yesterday, and it arrived in excellent condition. She's a beauty! Thank you for your service and your efforts to get the model that I wanted. As an Army Officer and watch lover, I appreciated it's functionality, it's history as a military time piece and it's attractive design. I look forward to possible future purchases from Right Time in the future.
November 18, 2004
I wanted to let you know that I received my pocket watches safe and sound, this morning. They are beautiful, and I am delighted with my purchase. Thank you very much for the added extras, the pen, watch catalogues, and the care cloth. That made the unwrapping experience even more enjoyable. Again many thanks, I'm sure that we will be doing business again in the future.
November 17, 2004
I received my Belair watch last week... I love it, it's more than I expected. Thank you for your customer service; I will always check your site first when I need another watch.
November 11, 2004
Fan-wonderful-tastic! I just received my order. My Accutron is more than I expected. The Italian band you suggested is perfect. Your fit from my measurements is right on. Oh, and thank you for attending to setting the time for me.
November 10, 2004
I really appreciate the way you honestly handle the business with customers. I believe we are going to continue dealing the business in the future. Actually, I dislike the word "business" so much because I don't purchase them for making money. It's just the hobby or personal collection that I could sense the past and the future when I go back to my home country. I personally don't have any Russian friends. But I like your personal character, even though we've never met each other yet. It was just the conversation over the phone. Well..by next year if I am on the trip, I will drop by to say hi to you and your warm family.
October 19, 2004
You guys are amazing. I hunted all over the internet and your store was the only one that had what I wanted and it was here within 24 hours. Thank you!
October 7, 2004
Dear Felix and staff,
My order # 47220 (Junghans Radio Solar watch) arrived today. Not only do you provide great products at very fair prices, but your customer service is second to none. Thank you for processing my order so promptly.
October 6, 2004
I received the Duotime Muhle watch yesterday and I could not be happier. It is truly a beautiful timepiece. Thank you also for the added gift. I have been so very pleased with the wonderful service that you have provided, you have earned a life-long customer!
Thanks again for all of your help.
October 3, 2004
Dear Ms Zaltsberg,
Thank you for the update. Working with your staff (Ilya) has been a pleasure -- please pass on to him my thanks for his time! I should receive the Chase-Durer watch this week and I am truly looking forward to it. Over the years I have had several assignments down in Colorado Springs. The next time I am in the C-Spgs/Denver area, I will definitely stop to visit! Additionally, if you or any of your staff make it out to Geneva in the next 9 months pls come and visit -- the Air Force has kindly sent me here for a school:)
Thank you again for everything!
Tom "Dingo" D.
September 16, 2004
I am very pleased with the watch & your service, & I 100% recommend you to others !
August 5, 2004
Geez you guys are something else. I ordered Oris watch online yesterday, selected standard ground shipping then noticed that you had two day shipping for free so I changed it to that and now the watch is here in one day at no extra charge and there is a hat and CD included. I have the watch on now and it looks great.
Thanks so much!
July 28, 2004
My Muhle Nautic Timer arrived yesterday safe and sound. Thank you for your excellent service.
July 20, 2004
I just got the FedEx today and the watch is on my wrist as I write this. What a beauty! Thanks much. For the watch, your kind attention...and for the Muhle Glashutte brochure!
P.S. I'm going to try to take some pictures of my Tutima and post them to the watch forums I frequent. If I do, I'll send you a link.
July 19, 2004
Thank you very much for your lovely email. No worries, about passing a bit Aussie language onto you blokes! It's always beauty to spread a little 'strine' (Australian English) around. I couldn't believe it, your parcel arrived this morning ... how fast it that! Such a big box for such a little item! I've already put the bracelet on my military issue Tutima and it fits perfectly, it's a ripper! Just what I wanted! Thanks again Rita & Felix...... I do hope I get the chance to visit your neighborhood before too long!
Bye for now!
Chris H. in Melbourne
July 15, 2004
Ladies and gentleman....
I got my Atlantic Worldmaster watch yesterday and I totally love it! Thanks for bringing your wonderful store to the internet where I can shop without sales pressure and choose from a good selection............
July 14, 2004
We are absolutely delighted with the shipment received today . . . the restoration of our 1965 Omega Seamaster far exceeds expectations . . . thank you for the great care given this project . . . absolutely amazing result.
Louis G. M.
July 13, 2004
I ordered a Junghans from you Monday and received it yesterday! I've never seen this great service before so thank you and Felix for the prompt response and I will come to you folks for all my future watch purchases!
June 30, 2004
Just wanted to thank you for helping me with the Citizen rubber divers band for my watch. The 21mm yellow was the perfect size. Thanks again for your outstanding service.
June 25, 2004
I wanted to let you know how pleased I am with the service I received. The watch looks beautiful with the band you selected. But more than that, I wanted to say that I know that this was really a very small job for your company, but you treated me like I was one of your biggest customers. I really appreciate the attention you paid to my watch and the speed with which you performed the service. If I am ever in need of watch repair services, or can recommend your organization to anyone in the market for a quality watch or repair of same, I will certainly urge them to contact you.
David V. P.
June 23, 2004
I received my Oris watch yesterday via next day FEDEX as promised. I am quite pleased with the customer service, your taking time to answer my questions over the phone, and the attention to details. The watch is ticking away at +1 after its first day and that makes me extremely happy! Thank you again for your services, and I am sure we will be doing business again in the future.
June 22, 2004
Hello Rita and Ilya,
Please forgive this very late response since my wife Freda, son John, and I, Gus, had the pleasure of visiting your store on May 7, 04 at which time we purchased 3 items and you gave my wife the Seiko Alarm Clock with our purchase. We were in Colorado VIA Denver to attend a wedding at the Sylvan Dale Guest Ranch in Loveland, CO and made plans to stop at your store on the way to purchase two clocks. We really enjoyed talking to both of you, (and yes, Rita, you really do look better in person than your picture on the web-site; and also, Ilya did have a little more of a beard as I recall), but the most important thing was how nice it was to visit with both of you. You showed us the Rhythm Jam Set which we bought and are waiting for the news of your receipt of the next "Guest" player. That was the first thing we set up when we received the shipment, (in very good shape), and our two Grand-daughters had a wonderful time with it playing all the songs and helping to direct the players; they are 8 and 10 years old. We all enjoy it very much. The Rhythm Timecracker was a gift for our daughter and we gave it to her when we received the shipment. She had seen this clock at her aunt and uncle's house in West Seneca, NY and loved it from the beginning. The "Small World" reminded her of our first trip to Disney World many years ago when we went through the Small World ride in the park; she was 7 years old at the time and was very impressed with it. We kept the Rhythm Nostalgia clock for ourselves and put it up this past week for our 50th wedding anniversary. We really enjoy it on the hours and also whenever we push the button and make it go any time we get the chance. Should we get the chance to visit the Denver area again you can be sure that we will stop in and see you again and say "hello". Continued success and the best to all of you there at "Right Time".
Gus and Freda B.
June 21, 2004
The watch has arrived and it's just beautiful! It's been a pleasure doing business with you and I'll tell my friends.
June 20, 2004
Dear Felix and crew,
THANK YOU!!! My watch arrived in record time [no pun intended]. It is indeed beautiful, even set with the correct time. Your professionalism and thoughtfulness are rare finds these days.
Very Best Regards,
June 15, 2004
I just wanted to send a note thanking you for providing that very interesting Q&A list about watches. I was having some trouble getting a useful definition of a tachymeter, but you had it!
June 14, 2004
My watch arrived Friday (06/11/04). It is beautiful! Thanks for adjusting the bracelet without my wrist. It fits perfectly. Your thoughtfulness is appreciated for setting date and my time (EST) prior to shipment. I have been looking for a pretty, yet functional, diver's watch for a long time. This Belair watch is great. I wore it to the pool today and received many compliments.
June 5, 2004
I received the YES watch today (6-4-04) It is great. Thank you very much. I am very pleased and impressed with how quickly my order was processed and shipped. Your company is top-notch, and I will recommend you highly to anyone looking for a watch.
Thank you again,
June 4, 2004
just wanted to drop a note saying thanks for the excellent service and pleasant staff. I spoke with 2 of your employees about my order and both were articulate, efficient, and eager to help. The person who took my order late in the afternoon managed to rush it out in the same evening and get it to me next day. When I called for tracking info on the delivery day I was treated to another very pleasant individual who had the information ready to hand and assurances that all would be taken care of should anything go awry. Unfortunately buying a watch is not a regular occurrence for me, but I will be recommending you to anyone I know for time piece purchases in the future.
June 3, 2004
I seldom say anything exceeds expectations . . . as I work at getting what I need . . . and most often expectations are exactly met. This time, I am overwhelmed. On the accounting side, the transaction completed with delivery of a Commando Tutima (Military Chrono), my expectations for purchasing a Muhle Teutonia have been exceeded beyond my wildest imagination. Your generosity across so many fronts is enormously felt . . . including the outstanding winding device. As for the Tutima watch . . . the bracelet fit is perfect . . . and the "Patek Philippe Nautilus" design and quality meets that earlier expectation I had felt. Every other aspect of the watch far exceeds expectations . . . I will not burden you further with all the details . . . but it is beyond belief on a dozen dimensions. Only you could have made anything like this possible . . . this is not a compliment . . . it is a factual report.
With the highest possible respect,
June 3, 2004
Dear Mr FELIX ZALTSBERG,
My Xemex watch just arrived today. I just want to thank you for this very positive buying experience, the Xemex is perfect it's a pre owned but looks like a brand new one. You were very fast to deliver it (FedEx a little slower, but between us we have the Atlantic and customs !). From now on, you are on my preferred web shop bookmark . thank's a lot again
June 2, 2004
My Tutima arrived today. It's great! I've wanted a Lemania 5100 for some time now, and this is definitely the one for me.
May 19, 2004
I just purchased two watches from your store Muhle Nautic Timer and Jean Marcel), and I must say that I am extremely happy with the price and service, and that I am looking forward to buying from you in the future. You folks are truly awesome.
May 14, 2004
It was a pleasure to do business with you, again. Thanks so much, I hope to send a few more customers from Wisconsin your way. Have a great week-end, and thanks again.
April 27, 2004
Just a note to say the watch arrived today and is already on my wrist. Thanks very much for the absolutely excellent service!
April 26, 2004
Thank you Rita and Felix!
I look forward to a new addition to the collection from my favorite watch store.
April 8, 2004
I got the Omega today and it looks great! Thanks so much.
Rev . John.
March 13, 2004
Good afternoon ZALTSBERGS en famille...
To let you know that my watch arrived safe and sound this afternoon.....and I am well pleased with my purchase. It's all that I wanted it to be, and a bit more. You have provided a first class service at a very reasonable price. You can bet I will be back for more, at a later date.
March 3, 2004
The watch did show up today and it is really nice. Also received the chain as well. Thanks for your help and if I need something in the future, yours will be the first place I look.
February 26, 2004
Dear Felix & Rita:
I just received the Max Bill about 10 minute ago. It looks great and I am extremely pleased! You were great to work with, and I will definitely check your site on a regular basis. I look forward to doing business with you again in the future, and I will enthusiastically recommend you to friends, colleagues and family members as well.
February 25, 2004
Received the watch I ordered yesterday. (Belair). I think this is the third watch I have ordered from you. All excellent watches and excellent speedy service. Will no doubt do again.
February 19, 2004
The band arrived today. Thanks for the great service!
February 13, 2004
Watch is just what I expected heavy piece! Nice! Thank you! And also for the gift!
January 25, 2004
Just a note to thank you for promptly filling my e-mail order, for the MUHLE M1-41-03MB, and for my surprise gift of a Junghans desk clock. The watch is a beauty and really glows in the dark and I have the perfect place for the atomic clock. Thanks again for my gift.
January 19, 2004
Thanks for your speedy response. It has been a pleasure doing business with you and look forward to dealing with you again in the future.
January 9, 2004
I hope the new year has found you and yours looking forward to an excellent first quarter both in health and happiness. It was your skill and your e-commerce investment that lead me to the purchase of the Jean Marcel. You must know by now that you really "wowed" me with your style of doing business. It may be awhile before I purchase a utility time piece but you have got to know that I will buy it from you. I am also trying to see if there are accessories that I will need such as a watch winder. So far I am active enough to keep it powered. You are most welcome to always make any suggestions that occur to you.
Be well and prosper,
January 9, 2004
Got it! I received the Seiko Arctura by the courier today in the morning. Thanks very much for attending this order and your support.
January 8, 2004
I got the links for the Tutima flieger bracelet today. I'm wearing the watch now and I really like it. Thanks for your service and you'll hear from me again.
January 2, 2004
I was looking around on the web and came upon your site, and have the following to say. I have never seen anything as nice as your site, the people and their backgrounds, and the superb store with the delightful old world methods of display. It is a joy to see and would be even better to see it all in person. I will write again soon as I have several pieces that I would like you to revive for me.
Best wishes for this new year.
January 2, 2004
Happy New Year!
I spoke to you about an hour ago about the above watch, which was purchased from your company over the internet. I have had this watch since last Christmas and the watch has not held up; the band and the brushed chrome are all scratched up (I work in an office, not doing hard labor that would scratch the surface). Earlier this week, the pin to change the time fell out of the watch (without my noticing so I do not have the missing piece). I have cheap Timex watches that look better than this one. I would like to have this watch replaced or repaired, even though it is past its warranty. I will send you an accurate photo of the watch early next week. Please send me the contact information for the watch manufacturer so that I can contact them about this. Thank you for your help.
December 18, 2003
Got the Oris watch the other day -- love it. For my taste, and my wrist size, the 38 is perfect. I was always going to think the 40 was just a bit too large. It's running a bit fast right now, but I'm hoping that it will settle down after a few weeks. Thanks for all your great help. Your service has really been excellent.
December 13, 2003
The Chrono arrived, and it is just what I expected; a fine piece I'm proud to own! The 'Breitling' band really sets it off. (We do good design work..ha, ha). Its beautiful.I appreciate the effort you put into this sale. It shows me sincerity.
November 21, 2003
We received the repaired Tag Heuer watch today. Thank you for your help. As always, your service is #1.
Craig and Michelle B.
November 20, 2003
Thanks again ... you guys were and are great! I am happy! Lets do a winder or maybe another automatic in the future,,,,
November 18, 2003
Received Tutima watch today (Tuesday 18th Nov) Very pleased with watch. It is in excellent condition. Also impressed by how quickly watch came to my mailing address. Thanks for a speedy and efficient service.
November 16, 2003
Just an update - my husband George loves the selection of the Junghan Atomic/Solar watch for his 65th birthday. He is enjoying it and often checks the change of time against our other atomic clocks - it is perfect! Thanks for all your help and suggestions - couldn't be better. It made me so happy to be able to present a gift that he truly will use and appreciate.
October 18, 2003
Thank you so much. You guys have great products and customer service. I appreciate the attention. I will be shopping you again.
October 15, 2003
Thanks for recommending the Seiko Sportura. As you know, I have quite a few watches that are more exotic, but this one is my favorite. It keeps perfect time and the "very black" dial combined with the luminescent markers and hands is excellent.
September 12, 2003
We are over the moon with the beautiful watch that we received today, Sheila absolutely loves it. With two links removed it fits great and has now been put away like mine. May we thank you very much for the super gift that you sent us, we were astounded when we opened the parcel and are still short of words to describe our feelings.The short time the order took to reach us must be something of a record. Please convey our many thanks to all at righttime, you are on our cyber guest list for the special day 13 th November. Our recommendations for Righttime have been spread over here and we shall look forward to the next time we have an order for you.
All the very best wishes,
Rex and Sheila
Auigust 8, 2003
Dear Rita and all at Right Time.
I would like to thank you all at Right time for the great service and prompt delivery of my Tutima watch.I never thought I could afford a watch like this but you made it possible. I was floored by it's beauty as was my wife. It is my first purchase in a watch category like this. I own a few vintage Omegas and a vintage Rado. All automatics. I think I am hooked on these fine machines. But the Tutima is out of this world. I hope to a acquire a F3 chronograph next year but not before my wife gets a beautiful watch for herself. Thank you for the Muhle catalogue they are truly beautiful. My wife was very disappointed that Tutima did not make a ladies sports watch but we happened to notice some in the Muhle catalogue.
July 27, 2003
I just received the Seiko, and it is a very cool watch. Thanks for your patience on the phone; the fit is perfect. I look forward to doing more business with you in the future. Also thanks for the knife.
July 8, 2003
The watch arrived this morning. Thank you for the thoughtful extra. You have a customer for life.
July 6, 2003
Dear Rita ZalTsberg
Thank you for your kind arrangement. The Chronograph of Mondia have just arrived on my wrist. It looks like so elegant like you. Additionally, my son was much pleased at having such a nice present. I have been collecting only chronographs for more than 25 years. So, my chronographs will be about 150. When I was looking for some new chronograph, I always began to visit your Website. I exactly believe your Website is most favorite Store. Although about 150 clients visit my clinic every day, I visit your Website every day. Visiting your Website gives me relaxation and refreshment. I will continue visiting your Website on future. If possible, when some new chronographs were added at your collection, please, let me know.
Thank you, again.
Hajime J. MD
June 28, 2003
Thank you very much for resizing my bracelet in such a quick and nice manner. I just wanted to let you know I appreciate how quickly you got my watch back to me and at no charge. Thank You again and I will continue to recommend your site whenever possible.
June 26, 2003
Dear Miss Rita Zaltsberg,
I just received your package today. I appreciate quick dispatch. A watch is very wonderful and pleasing.
Thank you so much.
June 6, 2003
I received my watch today, several days early, due to your good will. You shipped overnight without cost to me, as well as included a free gift. You guys are Alright! I very much thank you, I know I'll enjoy the new Muhle, and I'll keep an eye on your site for all my future purchases.
Again, my thanks!
June 5, 2003
Thank you for responding to my questions, that kind of information is hard to come by, so again, thank you. The watches I purchased are great ! The Chase (which I did notice sold out!) keeps perfect time. I mean PERFECT TIME ! I measured it against a good quartz engine, and saw no discernable difference in accuracy over a period of a month. Awesome ! When I received the watches, I also received what looked like some kind of testing paper. You guys are very cool !
May 28, 2003
It arrived this afternoon. You guys are fast! It is a wonderful watch. Thank you, and please thank Rita for me.
Michael J.H. MD
May 14, 2003
I came home today to find that the clock came!! Thank you so much for your attention to this matter. You and your company can count me as a fan!
May 5, 2003
Thank you for your reply. The Aero watch arrived right on schedule, and I am very pleased with it. After searching for watches of this kind, I finally came across your site and knew immediately I had found what I had been looking for. My plan is to add another watch to what I have already. Also, I will depend on you to service them as they need cleaning, etc. Thanks so much for providing such a great site for us "watch lovers" out here and being there when we need you for service, etc.
April 20, 2003
Visiting your page from the UK, having searched on Tachymeter. Thanks for the info... site is now on my favorites!
April 2, 2003
The watch was definitely worth the wait. It is a most distinctive piece, very unusual appearance almost like a nautical instrument. I particularly like the dial and Arabic numerals they add to the fine instrument feel of the watch. I read the catalogue you sent and was interested to note this particular watch was not listed in a solid gold case.
Thanks, I am a very satisfied client.
March 11, 2003
I received the watch today via UPS. Everything is perfect and in working order. I appreciate your friendly, prompt service, and will be sure to purchase more watches from you in the future.
February 25, 2003
Just a line to tell you that the Tutima is great, as well as the brown strap. Thanks. Also, I won't be doing much business with you in the short distant future, my Marine Reserve unit has just been activated, and I will be out of this society for at least 6 months.
Cpl. T, G.L. Semper Fi!
February 20, 2003
I just wanted to let you know that I'm delighted with the Nivrel automatic that I recently purchased from Right Time. I appreciated your prompt and careful shipping and would be happy to do business with you again.
February 11, 2003
Just wanted to thank you for the very positive buying experience Sarah and I had doing business with you on Friday. I absolutely love my Tutima, and appreciate the time and effort you put into changing the band to make sure I had exactly the watch I wanted. I've bought two watches from you online, and it was reassuring to meet you in person and know that there was a real watchmaker behind the website. I look forward to doing business with you in the future.
February 4, 2003
Felix and Anita Zaltsberg,
I received the Seiko Sportura Kinetic watch on 2-3-03. Finally, after finishing some work, I was able to open the box late at night (or early in the morning, depending on how you look at it). The watch is WICKED COOL! (to use the popular vernacular) I charged it up by swinging it gently (per the instructions), set the time, and then tried the chronograph. The 1/10 of a second counter is way cool. It's much like a foudroyante (which shows 1/8 seconds). The band fits very well. You took out the right number of links. Being made of titanium, the watch is much lighter than the steel version. I also like the style of this Sportura more than the newer version. I'll let you know later about the watch's long-term wearing comfort and time keeping accuracy (I set it against the atomic clock). Thank you for opening your doors after hours on Saturday 1-25-03. Christina and I very much appreciated your attention and customer service. We don't find that much anymore, especially here in the USA.
January 27, 2003
That has to be the quickest delivery ever ! I rec'd the watch Friday am, after placing the order Wed. Pm and the query Thur am, great service.
Thanks to you (and Fedex !)
January 24, 2003
I had no idea you were the owner of RightTime - and I enjoyed so much reading "about us" and your Q & A was so interesting and informative. It's funny because I thought you were simply a "lovely customer service person" so the amount of time you spent this week answering my questions and trying to find just the right watch for me, is really impressive. No wonder you've been in business so long - you are very patient and personable. Thanks so much for all your help - you were as kind choosing a $79.00 watch for me as you would have been helping me select a $3,000 watch. Now that's nice!!!
January 8, 2003
Dearest Miss Rita,
Today my watch is arrived and it's very beautiful (unique "surprise" the custom tax: about 70 Euro! The Italian law are terrible!). I do thank you and I send you all my best greetings from my city, Rome. You send me the receipt, must I put my signature on it and send it to you? Let me know?
January 4, 2003
I received my Omega Moon Watch today via UPS and I am pleased with the result of your work. I will, in the future, take this timepiece to you for service at the interval you recommended to me.
Thanks for the job well done.
I would like to take this opportunity to thank all of our customers for taking time to share their comments and occasional criticism about us.
I am extremely grateful for giving us a chance to serve your watch and clock needs!
There are thousands of stores in the world & on the web - and you have chosen ours!
THANK YOU FROM THE BOTTOM OF MY HEART!!!
Felix and the crew at Right Time International Watch Center, Denver, Colorado, USA!